Qiu C (Amy) Gao
Toms River
Summary
I have 2 children that attend Rutgers university. I belong to the Central Ocean Rotary and the Chamber of Commerce and Jersey Shore BTS. I am a supporter and donor to the Gift of Life. My passion is anything that an help women to get healthy and be proud of who they are.
Overview
24
24
years of professional experience
Work History
Owner Manager
Self Employed (Antique Shop)
01.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Improved marketing to attract new customers and promote business.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Restaurant Owner
Le's Garden
01.2001 - 02.2022
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Recruited, hired, and trained talented staff to fill vacancies.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Developed unique events and special promotions to drive sales.
Education
Working On Business Degree - Business Administration And Management
Ocean County College
Toms River, NJSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Marketing
- Consulting
- Sales management
- Labor relations
- Teamwork and collaboration
- Business leadership
Timeline
Owner Manager
Self Employed (Antique Shop)
01.2023 - Current
Restaurant Owner
Le's Garden
01.2001 - 02.2022
Working On Business Degree - Business Administration And Management
Ocean County College
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