Qiwen Jiang
San Francisco,USA
Summary
Flexible and reliable, adept at adapting to changing needs. Proficient in client communication, scheduling, and administrative tasks, ensuring efficient operations and high client satisfaction.
Experienced with case management, counseling, and family support. Utilizes strong communication skills to build trust and resolve conflicts. Knowledge of community resources and effective intervention strategies.
Experienced early childhood educator with strong focus on creating engaging, nurturing, and developmentally appropriate learning environments. Skilled in curriculum design, classroom management, and fostering positive relationships with children, parents, and colleagues. Known for adaptability, teamwork, and achieving desired educational outcomes.
Track record of building meaningful connections with students and parents to support spiritual and moral development.
Overview
7
7
years of professional experience
Work History
Senior Intake Coordinator
AlphaCare Home Health Crop
01.2023 - Current
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Streamlined patient intake process, reducing wait times by implementing efficient data collection methods.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Established rapport with patients through empathetic listening skills and providing relevant information regarding their care plans.
- Trained new staff members on intake procedures, contributing to a well-prepared team.
Sunday School Teacher Assistant
San Francisco Chinese Foursquare Church
04.2018 - Current
- Provide appropriate courses to help children and youth to develop positive attitudes and correct values
- Encouraged class participation to build student confidence and interest in church teachings.
- Managed classroom behavior to maintain safety and promote orderly learning environments.
- Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
- Encouraged parental involvement by regularly communicating progress updates, concerns, and suggestions for at-home support.
Family Services Specialist
Children’s Council of San Francisco
08.2022 - 12.2022
- Maintain ongoing and accurate client records for the caseloads of families who is receiving subsidized childcare services
- Keep in touch with families and childcare providers to help them understand the subsidy programs or other support resources
- Communicate and collaborate with other department staffs in a timely manner to ensure that accurate childcare authorization and payment, paperwork and customer service can be quickly coordinated
Preschool Teacher
St. Thomas Apostle Preschool & Pre-K Learning Center
06.2021 - 04.2022
- Providing inclusive learning environment to support children’s development and different needs
- Cooperating and communicating with colleagues and make appropriate development plans for children
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
Volunteer
Pomeroy Recreation Rehabilitation Center
09.2019 - 12.2019
- Providing supports to children, youths and adults with special needs and disabilities to achieve their activities
- Patiently discover the needs of children, youths and adults with special needs and disabilities
- Assisted with special events and programs.
Education
Bachelor of Arts - Child and Adolescent Development (Early Childhood), Special Education
San Francisco State University
San Francisco, CA12-2020
Associate of Science - Early Childhood Education
City College of San Francisco Ocean Campus
San Francisco, CA05-2019
Skills
- Facilitating groups
- Goal setting
- Scheduling and calendar management
- Coaching and mentoring
- Support services
- Teamwork and collaboration
- Problem-solving abilities
- Active listening
- Effective communication
Timeline
Senior Intake Coordinator
AlphaCare Home Health Crop
01.2023 - Current
Family Services Specialist
Children’s Council of San Francisco
08.2022 - 12.2022
Preschool Teacher
St. Thomas Apostle Preschool & Pre-K Learning Center
06.2021 - 04.2022
Volunteer
Pomeroy Recreation Rehabilitation Center
09.2019 - 12.2019
Sunday School Teacher Assistant
San Francisco Chinese Foursquare Church
04.2018 - Current
Bachelor of Arts - Child and Adolescent Development (Early Childhood), Special Education
San Francisco State University
Associate of Science - Early Childhood Education
City College of San Francisco Ocean Campus
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