Qixin Li
Holtsville
Summary
Dynamic operations assistant with a positive attitude and a keen attention to detail, successfully enhanced workflow efficiency at CLC Stony Brook. Proven ability to deliver exceptional customer support as a restaurant server, while effectively training staff and managing high-pressure situations. Committed to continuous improvement and team collaboration in all endeavors.
Overview
8
8
years of professional experience
Work History
Operations Assistant
CLC Stony Brook
09.2025 - Current
- Supported daily operations by coordinating schedules and managing communication among team members.
- Collaborated with cross-functional teams to improve workflow efficiency and resolve operational challenges.
- Implemented feedback mechanisms to assess service quality and identify areas for improvement.
Restaurant Server
China Wok
01.2018 - Current
- Delivered exceptional customer service to enhance dining experience.
- Assisted in training new staff on menu offerings and service standards.
- Managed multiple tables efficiently during peak hours, ensuring timely service.
- Collaborated with kitchen staff to streamline order delivery process.
Volunteer Firefighter
Holtsville Fire Department
07.2024 - 07.2025
- Responded to emergency calls, providing timely assistance during fire incidents.
- Conducted safety inspections and equipment checks to ensure operational readiness.
- Collaborated with team members during emergencies to ensure coordinated response efforts.
Education
Bachelor of Engineering - Mechanical Engineering
Stony Brook University
Stony Brook, NY05-2029
Skills
- Workflow optimization
- Event coordination
- Efficiency improvement
- Professional and friendly
- Strong problem solver
- Excellent communication
Accomplishments
- Achieved Optimal efficiency with coordinating events through effectively communication as well a clear vision to really mainstream progress.
- Supervised team of 10 staff members.
- Collaborated with team of 12 fighters in the multiple fire rescue.
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Operations Assistant
CLC Stony Brook
09.2025 - Current
Volunteer Firefighter
Holtsville Fire Department
07.2024 - 07.2025
Restaurant Server
China Wok
01.2018 - Current
Bachelor of Engineering - Mechanical Engineering
Stony Brook University