Qlm Swnd Pollard
Artist
Columbia,SC
Summary
A practiced sales associate with Sous Chef experience and expertise in food safety, inventory management, and customer service. Proven ability to train teams and manage high-volume service periods while ensuring quality and consistency.
Overview
17
17
years of professional experience
Work History
Sous Chef
A Peace of Soul
Columbia, SC
02.2020 - Current
- Trained new team members on culinary techniques and kitchen equipment usage.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
- Monitored food production to verify quality and consistency.
- Coordinated with team members to prepare orders on time.
- Participated in food tastings and taste tests.
- Set up and broke down kitchen for service.
- Evaluated food products to verify freshness and quality.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
Sales Associate
AmniBlack
Columbia, SC
05.2009 - Current
- Enhanced customer engagement through effective communication and product knowledge.
- Collaborated with team members to streamline sales processes and improve operations.
- Trained new associates on sales techniques and company policies for consistent service delivery.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assisted in inventory management, ensuring stock levels met demand efficiently.
Bakery Worker
Nothing Bundt Cakes
Columbia, SC
01.2019 - 02.2020
- Operated mixing and baking equipment to produce high-quality baked goods consistently.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Trained new employees on operational procedures, safety protocols, and best practices in baking.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Measured and mixed ingredients accurately to assist in baking process.
- Collaborated with team members to ensure timely completion of production goals during peak hours.
Education
High School Diploma -
Home Schooled With HouseOfInfiniti
HomeSkills
- Inventory management
- Problem-solving skills
- Customer service
- Display setup
- Teamwork and collaboration
Food safety and preparation
- Adobe photoshop
- Sales strategies
- Sketching and brainstorming
- Behavior management
- Positive role model
Timeline
Sous Chef
A Peace of Soul
02.2020 - Current
Bakery Worker
Nothing Bundt Cakes
01.2019 - 02.2020
Sales Associate
AmniBlack
05.2009 - Current
High School Diploma -
Home Schooled With HouseOfInfiniti