Quentin L. Todd Sr.
Philadelphia,PA
Summary
Hardworking professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.
Overview
19
19
years of professional experience
Work History
Local Manager/Supervisor – Network Operations
VERIZON
Philadelphia, PA
01.2020 - 12.2025
- Managed and led diverse technical teams of 20-35 Field and Switching Equipment operations, overseeing the maintenance and repair of outside plant copper/fiber and complex switching infrastructure. Consistently drove operational excellence by implementing strategic action plans to mitigate service interruptions and ensure optimal system performance. Achieved measurable gains in team productivity and development by establishing rigorous quality control checks, addressing all customer/quality issues, and designing targeted performance training programs.
Services Technician
VERIZON
Philadelphia, PA
06.2018 - 01.2020
- Installed, rearranged, and maintained Fios fiber optic wiring and customer equipment (inside/outside plant). Interpreted circuit diagrams, diagnosed and repaired telecommunications equipment ensuring optimal performance for customers. Conducted routine maintenance and inspections on network infrastructure to enhance reliability. Collaborated with cross-functional teams to troubleshoot complex service issues effectively.
Logistics Storekeeper
VERIZON
Philadelphia, PA
06.2007 - 06.2018
- Managed inventory levels to ensure product availability and minimize stock discrepancies. Oversaw receiving, storage, and distribution of materials to maintain operational efficiency. Implemented inventory tracking system to improve accuracy and reduce loss incidents. Led initiatives to enhance workplace organization, resulting in improved accessibility of supplies and tools.
Education
Associate of Applied Science - Computer Information Systems
Community College of Philadelphia
PhiladelphiaSkills
- Operations Management
- Verbal & Written Communication
- Employee Engagement
- Customer Relationship Management
- Environment, Health & Safety (EHS)
- Employee Training
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementWork-life balanceTimeline
Local Manager/Supervisor – Network Operations
VERIZON
01.2020 - 12.2025
Services Technician
VERIZON
06.2018 - 01.2020
Logistics Storekeeper
VERIZON
06.2007 - 06.2018
Associate of Applied Science - Computer Information Systems
Community College of Philadelphia