Summary
Overview
Work History
Education
Skills
Timeline
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Kyu Hee Rho

Shelton,CT

Summary

Personable Retail Assistant with many years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers, and organizing merchandise. Recognized for exceptional organizational and multitasking abilities.

Overview

14
14
years of professional experience

Work History

Manager

Reflex Nail and spa
Shelton, Connecticut
06.2020 - 05.2023
  • Managed customer appointments through scheduling software systems.
  • Advised clients on appropriate colors and designs based on individual preferences.
  • Maintained supplies inventory and restocked items as needed.
  • Resolved customer complaints promptly and professionally when necessary.
  • Communicated effectively with clients about any changes or delays in appointment times.
  • Performed nail services such as manicures, pedicures, and acrylics on clients.

Graphic Designer

New Deal, Llc Dba Against All Odds
Fort Lee, New Jersey
07.2012 - 07.2018
  • Contributed ideas to brainstorming sessions regarding new products or features.
  • Edited photographs for use in digital media platforms including web banners and social media posts.
  • Produced promotional displays, packaging and marketing collateral for retail environments.
  • Designed print materials such as brochures, flyers and posters for marketing campaigns.
  • Set up lighting equipment and adjust camera settings to capture desired performance.
  • Edit photos using Adobe Photoshop and other software applications.
  • Photographed special events, parties, and portraits.
  • Inspected all material for defects prior to running job on press.
  • Researched competitive stores' practices regarding display design and layout techniques.
  • Created signage to promote products, special offers, and other promotional materials.
  • Collaborated with marketing teams to create innovative ways of displaying products according to company guidelines.

Retail Manager

Maybee New York
Trumbull, Connecticut
10.2009 - 06.2012
  • Supervised staff to ensure customer satisfaction and proper performance of duties.
  • Hired, trained, mentored, and evaluated staff members on a regular basis.
  • Created weekly schedules for store employees according to labor laws and budget constraints.
  • Managed daily operations of the store, including opening and closing procedures.
  • Attended trade shows, conferences, and other industry events to stay current with trends.
  • Recruited, interviewed and hired qualified candidates for open positions.
  • Oversaw inventory management, including ordering, receiving, and stock optimization.
  • Handled customer service issues, ensuring customer satisfaction and loyalty.
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels.
  • Monitored store security systems to protect against theft or vandalism.
  • Resolved customer complaints in a timely manner with a focus on satisfaction.

Education

Industrial Design

University of Bridgeport
Bridgeport, CT
05-2009

Skills

  • Operations Management
  • Marketing
  • Customer Service
  • Visual Merchandising
  • Friendly and outgoing
  • Digital graphics
  • Project management abilities

Timeline

Manager

Reflex Nail and spa
06.2020 - 05.2023

Graphic Designer

New Deal, Llc Dba Against All Odds
07.2012 - 07.2018

Retail Manager

Maybee New York
10.2009 - 06.2012

Industrial Design

University of Bridgeport

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Kyu Hee Rho