Suzette Boddie
Brooklyn
Summary
Dynamic Facility Director with a proven track record at Brooklyn House RRC, excelling in operations oversight and team leadership. Spearheaded initiatives that enhanced productivity and optimized resource allocation. Skilled in crisis management planning and fostering collaborative relationships, driving continuous improvement and achieving outstanding program results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Facility Director
Brooklyn House RRC
07.2022 - Current
- Coordinated with cross-functional teams to optimize resource allocation and ensure timely project completion.
- Evaluated employee performance, providing constructive feedback for professional development opportunities.
- Promoted a culture of continuous improvement by encouraging staff input on operational enhancements or process modifications.
- Oversaw budget planning and management, maintaining fiscal responsibility throughout all projects.
- Led staff training initiatives to improve employee skill sets and boost productivity levels.
- Conducted regular audits of facility systems to identify areas for improvement or necessary upgrades.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
Program Director
Core Services Group
05.2018 - 06.2022
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
Employment Specialist
Core Services Group
07.2014 - 05.2018
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
Bridge Toll Collector
MTA Bridges and Tunnels
12.2012 - 12.2017
- Communicated in English to assist motorists and respond to inquiries concerning tolls, directions and routes.
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Monitored toll lane activity and generated operational reports.
- Contributed to revenue generation with accurate cash handling and prompt depositing of collected tolls.
Education
Bachelor of Science - Business Administration
SUNY College At Old Westbury
Old Westbury, NYSkills
- Operations Oversight
- Team Leadership
- Project Oversight
- Team Skill Enhancement
- Crisis Management Planning
- Experienced Leadership Professional
- Collaborative Relationship Building
- Expense Management
- Regulatory Compliance Oversight
- Procedure Optimization
Certification
- Leadership Training for High Potentials New York University - Stern October 2020
Timeline
Facility Director
Brooklyn House RRC
07.2022 - Current
Program Director
Core Services Group
05.2018 - 06.2022
Employment Specialist
Core Services Group
07.2014 - 05.2018
Bridge Toll Collector
MTA Bridges and Tunnels
12.2012 - 12.2017
Bachelor of Science - Business Administration
SUNY College At Old Westbury
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