- Gardening
- I enjoy helping others and giving back to the community.
- DIY and Home Improvement
- Offering time and support to shelters for the homeless, women, and children.
- Cooking
- Enjoy participating in education for overall physical and mental well-being.
- Dancing
- Youth mentor, providing guidance and support to empower the next generation of leaders.
- Web Development and Design
- Blogging
Hi, I’m
Quadirah Baum
Administrative Assistant
Beaver Falls,PA
Summary
Dedicated healthcare and administrative professional with over 5 years of experience supporting medical practices, behavioral health services, and direct patient care. Proven ability to manage tasks efficiently, build strong professional relationships, and deliver exceptional patient support. Skilled in medical assistance, administrative operations, and compliance with HIPAA and OSHA standards. Recognized for detail-oriented documentation, workflow optimization, and strong communication skills.
Overview
5
years of professional experience
Work History
BNY/LHH
Lobby Ambassador
07.2025 - Current
Job overview
- Participated in regular team meetings and workshops, enhancing skills and sharing best practices for continued improvement in Lobby Ambassador performance.
- Acted as a point of contact between hotel guests and management to ensure any concerns or feedback were addressed in a timely manner.
- Maintained a welcoming atmosphere for all guests, contributing to positive reviews and repeat visits.
- Collaborated with security personnel in monitoring suspicious activity that contributed in keeping everyone safe.
- Managed inventory of lobby supplies and materials, ensuring adequate stock levels were maintained at all times for seamless daily operations.
- Assisted with various administrative tasks as needed such as data entry or filing paperwork which helped keep records organized.
Heritage Valley Health System
Medical Assistant
03.2025 - 07.2025
Job overview
- Facilitated Seamless Patient Care
- Performed vital signs, prepared patients for exams
- collected laboratory specimens, and assisted the physician during examinations
- Optimized appointment scheduling processes
- Performed medical records management, including filing, organizing and scanning documents.
- Communicated with medical personnel on the needs of patients and provided support appropriate to the medical needs of patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
New Directions Mental Health
Psychiatric Administrative Assistant
01.2024 - 09.2024
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff via teams and corresponded professionally via email with external organizations.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained confidentiality of sensitive information by adhering to privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Stress Care Of NJ
Medical Receptionist
03.2022 - 08.2024
Job overview
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Chemed Health
Medical Assistant
07.2020 - 03.2022
Job overview
- prepared patients for exams, collected laboratory specimens, and assisted the physician during examinations
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Communicated with medical personnel on the needs of clients and provided support appropriate to the medical needs of clients
- Performed vital signs.
Education
Brookdale Community CollegeLincroft, NJ
Associate of Science from Clinical Psychology
01-2026
University Overview
- Dean's List [2021]
- 4.0 GPA
Walden UniversityMinneapolis, MN
Bachelor of Arts from Clinical Psychology
01-2026
University Overview
- Dean's List, 2025
- 3.8 GPA
Star Career Academy Brick, NJ
No Degree from Medical Assisting
04-2012
Skills
- Task & Workflow Management – Over 5 years of experience prioritizing responsibilities and meeting deadlines with accuracy
- Adaptability & Problem-Solving – Proven ability to adjust quickly to diverse work environments and deliver effective outcomes
- Outreach & Communication – Skilled in fostering positive engagement with patients, staff, and external partners
- Regulatory Compliance – Knowledgeable in OSHA regulations with consistent adherence to HIPAA standards
- Administrative Excellence – Proficient in managing schedules, appointments, and organizational routines to optimize operations
- Technical Proficiency – Experienced with electronic health records (EHR/EMR), specialized medical software, and office applications
- Relationship Building – Strong ability to develop collaborative connections with colleagues and stakeholders
- Detail-Oriented Communication – Clear and professional written/verbal communicator with excellent documentation skills
Interests
Timeline
Lobby Ambassador
BNY/LHH
07.2025 - Current
Medical Assistant
Heritage Valley Health System
03.2025 - 07.2025
Psychiatric Administrative Assistant
New Directions Mental Health
01.2024 - 09.2024
Medical Receptionist
Stress Care Of NJ
03.2022 - 08.2024
Medical Assistant
Chemed Health
07.2020 - 03.2022
Brookdale Community College
Associate of Science from Clinical Psychology
Walden University
Bachelor of Arts from Clinical Psychology
Star Career Academy
No Degree from Medical Assisting
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