Quadiza Trower
Corona
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2026
2026
years of professional experience
Work History
Management Trainee
GLOBAL CONTACT. SOLUTIONS
Long Island City
09.2025 - Current
Travel Service Agent
GLOBAL CONTACT SOLUTIONS
Long Island City
08.2023 - Current
- Assisted clients in booking travel arrangements and accommodations.
- Managed reservation systems to ensure accurate and timely bookings.
- Handled changes and cancellations efficiently to minimize disruptions.
Guest Service Representative
AEG Brooklyn
BROOKLYN
10.2017 - 08.2023
- Respond to all inquiries and requests in a timely manner
- Coordinated with team members to ensure smooth event operations and guest satisfaction.
- Resolved guest complaints promptly to enhance overall customer experience.
- Trained new staff on customer service best practices and operational procedures.
Home Health Aide
Elara Caring
Brooklyn
08.2017 - 07.2020
- Coordinate all communications between patients and doctor offices
- Document patient behaviors and report abnormalities to supervisor
- Assist with personal hygiene maintenance, including bathing and showering
Satilite Bartender
OTG Management JFK Airport
Jamaica
11.2013 - 06.2014
- Managed bar inventory, restocking supplies as needed.
- Engaged with customers to provide exceptional service and recommendations.
- Greeted customers and provided excellent customer service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Management Trainee
Education
High School -
Paul Probeson High School
Brooklyn06.2011
Skills
- Effective communication
- Problem solving
- Customer service excellence
- High-volume operations
- Reservation management
- Data accuracy
- Attention to detail
- Adaptability to change
Affiliations
Captain of a darts team: Uncle Barrys Darts Squad. PSDL
Timeline
Management Trainee
GLOBAL CONTACT. SOLUTIONS
09.2025 - Current
Travel Service Agent
GLOBAL CONTACT SOLUTIONS
08.2023 - Current
Guest Service Representative
AEG Brooklyn
10.2017 - 08.2023
Home Health Aide
Elara Caring
08.2017 - 07.2020
Satilite Bartender
OTG Management JFK Airport
11.2013 - 06.2014
Management Trainee
High School -
Paul Probeson High School