Quaid Segers
Clarksville
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Offering background in customer service and passion for cannabis industry, eager to learn and thrive in dispensary setting. Brings ability to quickly grasp product knowledge and regulatory requirements. Ready to use and develop communication skills and customer service abilities in [Desired Position] role.
Overview
4
4
years of professional experience
Work History
Budtender(TRULIEVE)
Neil Soule
03.2024 - Current
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Answered questions about medicinal effects and qualities of different strains.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Implemented creative merchandising techniques for cannabis displays, highlighting featured products effectively to boost sales performance.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash and card transactions to complete customer purchases.
Family Dollar Distribution Center
Miguel Melo
06.2022 - 11.2024
- Identified logistics issues and immediately conducted research to determine best possible solutions.
- Prepared inventory for shipment by attaching tags and labels.
- Oversaw production, quality control and material handling operations and made improvements.
- Created and enforced policies and procedures for entire logistics team.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Consistently met company and department objectives within budget and time constraints.
- Supervised, trained and guided team by coaching on daily activities.
- Oversaw both incoming and outgoing shipments, verifying orders were picked and shipped or placed into inventory accurately and efficiently.
- forklift certified (every lift there was)
- Supported cross-functional teams during peak periods to ensure timely completion of all tasks within the distribution center.
- Prioritized tasks effectively to meet deadlines while maintaining high-quality performance under pressure.
Manger/ Shift Leader
Hungry Howies Pizza & Subs
03.2021 - 06.2022
- Supervised and led employees to maintain productivity and customer service levels.
- Delegated tasks to employees and monitored activities and task completion.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Upheld company standards and compliance requirements for operations.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Coached team members to increase productivity and reduce workplace accidents.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Completed opening and closing duties to facilitate business operations.
- Documented receipts, employee hours and inventory movement.
- Taught staff upselling techniques to meet revenue targets.
- Reinforced rules to promote superior employee performance.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Evaluated and performed equipment maintenance to support operational goals.
- Established team goals, reviewed employee work and mentored team members to improve performance.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
Blountstown High School
Blountstown, FL05.2022
Skills
- Problem-Solving
- Verbal and Written Communication
- Role Modeling
- Employee Attendance Monitoring
- Team Collaboration and Leadership
- Training Assistance
- Staff Supervision
- Flexible Schedule
- Positive Attitude
- Drawer Assignments
- Organizational Skills
- Program Evaluation
- Experience in Leadership
- Friendly, Positive Attitude
- Quantitative Skills
- Improvement Plan Knowledge
- Issue Resolution
- Client Support
- Customer Service Management
- Staff Development
- Patience and empathy
- Online order management
- Production leadership
Affiliations
- Weightlifted for two years
- Track and Field three years
- Had honor classes
Contact
Clarksville, Florida 32430
Timeline
Budtender(TRULIEVE)
Neil Soule
03.2024 - Current
Family Dollar Distribution Center
Miguel Melo
06.2022 - 11.2024
Manger/ Shift Leader
Hungry Howies Pizza & Subs
03.2021 - 06.2022
High School Diploma -
Blountstown High School
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