Quaionna Robinson
Dublin,GA
Summary
Dynamic public safety professional with a strong background in law enforcement from Piedmont Macon Hospital. Proven expertise in emergency response and effective communication, ensuring safety and security. Recognized for leadership in training teams and enhancing operational efficiency, while maintaining high standards of service and attention to detail.
Overview
14
14
years of professional experience
Work History
Public Safety Officer
Piedmont Macon Hospital
Macon , Georgia
01.2023 - Current
- Monitored traffic flow on campus, providing directions and responding to emergency situations as needed.
- Attended training sessions related to public safety issues such as first aid and CPR certification courses.
- Patrolled parking lots to ensure that vehicles were parked properly and that no unauthorized persons were present.
- Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
- Verified identification cards from visitors entering restricted areas.
- Interacted professionally with students, faculty members, staff members, visitors, vendors and contractors in a courteous manner.
- Collaborated with local law enforcement and emergency response teams during critical incidents.
Cook Shift Leader
Cracker Barrell
Dublin, GA
12.2024 - 05.2025
- Trained new cooks on proper food handling techniques.
- Developed strategies to reduce waste and increase efficiency within the kitchen.
- Reviewed food orders to verify accuracy before they were sent out.
- Resolved customer complaints in a timely manner.
- Organized the work area for efficient functioning during shifts.
- Monitored food preparation to ensure quality standards were met.
- Managed kitchen staff, ensuring efficient workflow and high-quality food production.
- Checked freezer and refrigerator each day to verify proper functioning.
Correctional Sergeant
Telfair State Prison
McRae, GA
05.2015 - 02.2023
- Participated in regular meetings with senior management to discuss operational needs and objectives.
- Reviewed incident reports and other documentation submitted by subordinates.
- Maintained records related to inmate movements, disciplinary actions taken against inmates, grievances filed by prisoners and other relevant data.
- Developed strategies to reduce incidents of violence or inappropriate behavior within the facility.
- Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
- Conducted random searches for contraband items such as weapons or drugs.
- Assisted in training new correctional officers on proper security protocols and procedures.
- Supervised subordinate officers in their daily duties.
Server/Cook
Huddle House
Dublin , GA
09.2011 - 03.2019
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Delivered food orders promptly and courteously.
- Prepared drinks according to standard recipes.
- Upheld high standards of sanitation in accordance with health department regulations.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
High School Diploma -
Dublin High School
Dublin06-2012
Some College (No Degree) - Phlebotomy
The Phlebotomy Experience
Sandersville, GASkills
- Traffic management
- Emergency response
- Customer service
- First aid certification
- Team leadership
- Attention to detail
- Time management
- Surveillance techniques
- Background in law enforcement
- Effective communication
- Patrol procedures
Timeline
Cook Shift Leader
Cracker Barrell
12.2024 - 05.2025
Public Safety Officer
Piedmont Macon Hospital
01.2023 - Current
Correctional Sergeant
Telfair State Prison
05.2015 - 02.2023
Server/Cook
Huddle House
09.2011 - 03.2019
High School Diploma -
Dublin High School
Some College (No Degree) - Phlebotomy
The Phlebotomy Experience