Quamir Shelley
Philadelphia,PA
Overview
6
6
years of professional experience
Work History
Maintenance Crew Member
The Hearth At Drexel
01.2021 - Current
- Solved complex mechanical problems using critical thinking skills and extensive knowledge of tools, materials, and techniques.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Conducted regular quality assurance checks for safety compliance, facility cleanliness, and overall service excellence.
Housekeeping Room Attendant
Embassy Suites
06.2019 - 08.2021
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Responded to requests from patrons for linens and toiletries.
Security Officer
Main Line Security
10.2017 - 09.2019
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Check bags, identification cards.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement .
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
Unarmed Security Officer
Allied Universal Security Services
01.2018 - 04.2019
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Process logs
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Responded quickly to incidents and assessed active situations for security concerns.
Education
High School Diploma -
Benjamin Franklin High School
Philadelphia, PA09.2017
Skills
Team player, dependable, reliable, fast learner, problem solving, communication, leadership, active listener, creative, decision making
Timeline
Maintenance Crew Member
The Hearth At Drexel
01.2021 - Current
Housekeeping Room Attendant
Embassy Suites
06.2019 - 08.2021
Unarmed Security Officer
Allied Universal Security Services
01.2018 - 04.2019
Security Officer
Main Line Security
10.2017 - 09.2019
High School Diploma -
Benjamin Franklin High School
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