Quan Thai
Toms River
Summary
Adaptable professional with a strong work ethic and experience in hospitality. Known for effective guest engagement and collaboration with kitchen staff to deliver timely service. Ready to leverage skills to enhance customer satisfaction in a fast-paced environment.
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
2027
2027
years of professional experience
Work History
Cart Attendant
ShopRite
Shrewsbury, NJ
- Assisted customers in retrieving shopping carts, ensuring cleanliness and accessibility throughout the parking lot.
- Coordinated cart retrieval during peak hours to enhance customer convenience and satisfaction.
- Maintained an organized cart area, ensuring optimal storage and efficient flow of carts for customer use.
- Monitored parking lot for lost carts, proactively returning them to designated areas to improve operational efficiency.
Receptionist
E Nails & Spa
Farmingdale, NJ
- Greeted clients and maintained positive atmosphere in reception area.
- Managed appointment scheduling and ensured optimal service flow.
- Provided knowledgeable information about services and products to clients.
- Assisted with client inquiries, enhancing overall customer satisfaction.
Host
Hen Vietnamese Kitchen and Bar
Tinton Falls, NJ
08.2025 - 01.2026
- Welcomed guests and managed seating arrangements to enhance dining experience.
- Communicated effectively with kitchen and wait staff to ensure timely service.
- Assisted in training new hosts on customer service standards and operational procedures.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
Server
Pho Anh Dao
Edison, NJ
02.2026 - Current
- Provided exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Assisted in training new team members on menu knowledge and service protocols.
Education
Bachelor of Science - Computer Science
Rutgers University
New Brunswick, NJ05-2028
Associate of Science - Computer Science
Brookdale Community College
Lincroft, NJ05-2026
High School Diploma -
Central Regional High School
Bayville, NJ06-2023
Skills
- Positive attitude
- Teamwork and collaboration
- Heavy lifting
- Strong work ethic
- Guest engagement
- Effective time management
- Team player mentality
- Cash handling
- Exceptional customer service
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Server
Pho Anh Dao
02.2026 - Current
Host
Hen Vietnamese Kitchen and Bar
08.2025 - 01.2026
Cart Attendant
ShopRite
Receptionist
E Nails & Spa
Bachelor of Science - Computer Science
Rutgers University
Associate of Science - Computer Science
Brookdale Community College
High School Diploma -
Central Regional High School