Quanah P. Blaine
Mill Creek,WA
Summary
Dedicated and results-driven leader with a strong background in workplace culture, lean manufacturing, and production systems. Resourceful and effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with a hardworking mentality to maintain the quality of services and products. Passionate about creating a positive work environment that fosters collaboration and innovation, while consistently delivering exceptional results.
Overview
26
26
years of professional experience
1
1
Certification
Work History
BCA Lean Practitioner 777
Boeing
12.2024 - Current
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Conduct value stream mapping, identify waste in processes, and develop improvement plans using Lean tools like 5S, Kaizen, Poka Yoke, and visual management.
- Facilitate cultural shifts within teams to adopt Lean thinking and behaviors.
- Train employees at all levels on Lean principles, methodologies, and tools, providing ongoing coaching and support.
- Collect and analyze data to identify trends and measure the impact of Lean initiatives.
- Foster a culture of continuous improvement by encouraging employees to identify and implement small improvements in their daily work.
First-Line Manufacturing Operations Analyst Manager767 Program (Temp)
Boeing
07.2024 - 12.2024
- Led employees and cross-functional teams to mature the Boeing Production System utilizing5S strategies, Tier Systems, and various other components to sustain the foundational elements of BPS in the767 Program
- Partner with cross-functional teams and other organizations to mature and accomplish improvement projects and continuously enhance production processes according to FAA guidelines
- Led a team responsible for implementing and sustaining production system foundational elements, including Employee Involvement (EI),5S, Tier System, and factory floor Non-Advocate Reviews
- Ensure performance in planning tactical execution strategy, achieving targets, and delivering operational goals
- Guide employees with advanced technical knowledge to resolve production concerns, ensuring smooth and efficient operations in the767 Program
- To ensure success in production operations, develop and execute project and process plans, implement policies and procedures, and set operational goals
- Acquire necessary resources for projects and processes, provide technical management of suppliers, and lead initiatives for process improvements
- Cultivate and maintain strong relationships with customers, peers, partners, and team members to ensure collaborative and effective working environments
- Provide oversight and approval of technical approaches, products, and processes, ensuring quality and adherence to standards in the767 Program
- Develop and motivate employees, fostering a culture of continuous improvement and professional growth
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Optimized operational efficiency by analyzing and streamlining processes.
Lean Practitioner 737/767/777/787
Boeing
12.2022 - 07.2024
- Innovate and lead systematic problem-solving activities, promoting a continuous improvement culture
- Facilitate lean workshops, manage project improvement efforts, and implement Boeing Production System standards
- Coach cross-functional teams, support daily management structures, and drive process enhancements
- Facilitated continuous improvement workshops and project-managed improvement efforts for767,777, and787
- Implemented Boeing Production System standards and supported process improvements
- Certified in Lean Manufacturing Basics, Workshop Leader Training, and Accelerated Improvement Workshops
- Value Stream Map and3P Workshop Trained
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
Store Manager
Dick's Sporting Goods, Inc
02.2022 - 11.2022
- Drove store performance, customer satisfaction, and community engagement as Store Manager at Dick's Sporting Goods
- Led talent acquisition efforts, optimized sales and profitability, ensured visual merchandising standards, and prioritized community involvement
- Implemented stringent loss prevention measures while fostering a culture of inclusivity and development within the team
- For the truck unload team, improved efficiency and reduced footsteps through process training
- Led recruitment and hiring efforts, building a highly effective and diverse store team
- Ensured a mix of backgrounds, skillsets, perspectives, and experiences were represented within the team
- Focused on coaching and development to equip team members, fostering a supportive and growth-oriented environment
- Controlled expenses and managed workforce budgeting to optimize financial performance
- Ensured execution of floor sets, adherence to visual standards, and maintained a clean, organized, and safe store environment
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Operational Assistant Store Manager
Lowe's Home Improvement
05.2020 - 04.2021
- Led a team to deliver exceptional customer service and maintain store cleanliness, safety, and product availability at Lowe's
- Anticipated customer flow, managed work schedules, and ensured adequate coverage
- Planned for sales spikes and maintained optimal inventory levels
- Conducted safety walks, monitored equipment usage, and coached associates on safety protocols
- As a member of the store manager bench, I was actively guided and prepared to advance to the manager role
- I engaged in leadership development programs, gained diverse operational experience, and demonstrated leadership potential through training and mentorship
- Successfully provided entire leadership over the store during assigned periods, demonstrating effective decision-making and operational management skills
- Collaborated with store leadership and support staff to assess customer needs and develop strategies to enhance service, sales, and operational efficiency
- Maintained accurate records of financial transactions, ensuring budget adherence across all departments.
- Enhanced team productivity by providing administrative support and coordinating schedules.
Receivables Specialist
Greystar Property Management
06.2019 - 05.2020
- Maximized balance collection from residents
- Advised Community Managers in5 states, ensuring they followed state policies, laws, and guidelines
- Exceeded daily, weekly, and monthly collection targets
- Actively resolved disputes between properties and tenants
- Developed a comprehensive interview strategy for the leadership team, driving talent acquisition and reducing turnover
- Created a new onboarding training program, improving the performance of new team members
- Supported budgeting activities by forecasting future cash collections based on historical trends and current market conditions.
- Partnered with cross-functional teams to identify root causes of complex billing issues, developing solutions that enhanced overall operational effectiveness.
Vice President of Outside Sales and Community Relations
Whidbey Island Ice Cream
02.2018 - 06.2019
- Managed house of distribution account relationships; implemented forecasting for company sales, purchases, and marketing budgets
- Streamlined manufacturing with delivery and ordering schedules to reduce operational costs
- Championed CRM usage to manage account portfolio, customer engagement, and market analysis
- Designed community relations experience
- Developed house account program, increased customer base, and improved retail sales throughout PNW
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Store Manager
The Home Depot Inc
09.1998 - 02.2018
- Achieved sales goals in a fast-paced, positive working environment by teaching, coaching, and training employees to be customer service focused; supervised, coached, mentored, and evaluated employees
- Championed training programs in-store, district, and market-wide
- Managed sales volumes between $18 million and $50 million annually, focused on high customer service, productivity, and operational profit
- Held District Community Captainship and PAC roles at a multi-unit level, mentoring10 Store Managers to increase community involvement from Whatcom to King County
- Taught Advanced Development Classes for the PNW market in leadership, productivity, and business acumen
- Acted as a multi-unit Community, Cultural, and Specialty Sales Captain, responsible for training and leading teams across10 locations in grant writing, community leadership, company core values, and complex sales processes
- Created an in-store leadership and learning program for associates interested in a long-term career
- Reduced product loss by implementing effective training strategies for internal and external operational errors
- Subject matter expert on performance management for the district, teaching new leaders the importance of coaching, training, accountability, and recognition
- Acted as a training coordinator for sales in kitchen and flooring in the Portland Market, serving11 stores across Northern Oregon and the Tri-Cities in Washington
Education
Bachelor of Science - Business Management
University of Phoenix
Phoenix, AZ04.2027
Some College (No Degree) -
Whatcom Community College
Bellingham, WABlaine High School
Blaine, WASkills
- Goal setting
- Customer service
- Time management
- Decision-making
- Team leadership
- Staff training and development
- Complex Problem-solving
- Microsoft 365
Community Service
- Providence Hospice Foundation Board, 2731 Wetmore, Suite500, Everett, WA, 98201
- Volunteers of America, 2802 Broadway, Everett, WA, 98201
- American Legion Post86, 4580 Legion Drive, Blaine, WA, 98230
- Kitsap Rescue Mission, 8106th Street, Bremerton, WA, 98337
- Marysville Community Food Bank, 88th ST NE, Marysville, WA, 98270
- Little Lemon Drops Junior Guild, 1430 NW188th, Shoreline, WA, 98177
Accomplishments
•Boeing BPS Lean Achievement Award.
•Recipient of the "Diamond Award" 12 times for Home Depot, exceeding sales and operational profit goals in a fiscal 6-month period.
•2-time Executive "Homer" Award Winner for Exceeding Customer Service and Community Involvement with Home Depot.
•Recognized by the Everett Herald for community action for the Marysville Food Bank.
•Certificate of Appreciation from the Western Division President for “Doing the Right Thing” during the Oso Mudslide.
•Citation of Meritorious Service from The American Legion Post 178 in Marysville for volunteerism.
Certification
Lean manufacturing basics, workshop leader training, and accelerated improvement workshops.
Timeline
BCA Lean Practitioner 777
Boeing
12.2024 - Current
First-Line Manufacturing Operations Analyst Manager767 Program (Temp)
Boeing
07.2024 - 12.2024
Lean Practitioner 737/767/777/787
Boeing
12.2022 - 07.2024
Store Manager
Dick's Sporting Goods, Inc
02.2022 - 11.2022
Operational Assistant Store Manager
Lowe's Home Improvement
05.2020 - 04.2021
Receivables Specialist
Greystar Property Management
06.2019 - 05.2020
Vice President of Outside Sales and Community Relations
Whidbey Island Ice Cream
02.2018 - 06.2019
Store Manager
The Home Depot Inc
09.1998 - 02.2018
Bachelor of Science - Business Management
University of Phoenix
Some College (No Degree) -
Whatcom Community College
Blaine High School
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