Qua'Najah Williamson
Durham,USA
Summary
Compassionate and experienced Orderly with a strong background in providing support to healthcare teams and delivering high-quality patient care. Skilled in safe patient transport, maintaining cleanliness of medical environments, and assisting with basic care needs.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Patient Transporter
Duke Hospital
Durham, NC
12.2023 - 03.2026
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness and organization of transport equipment and vehicles.
- Communicated effectively with medical staff regarding patient needs and conditions.
- Followed safety protocols to ensure secure handling of patients during transport.
Patient Care Assistant
Spring Valley Living
Durham, NC
03.2022 - 12.2023
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcome
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Assisted residents with daily living activities and personal care tasks.
- Supported therapeutic and recreational activities for resident engagement.
- Communicated effectively with team members to ensure coordinated care.
- Documented patient interactions accurately in electronic health records.
- Provided emotional support to residents and families during care transitions.
- Assisted with ambulation and positioning of patients according to their plan of care.
- Reported any changes in patient condition to the supervising nurse immediately.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Amazon Fulfillment Associate
RDU5 Amazon
Durham
09.2021 - 07.2022
- Operated warehouse equipment to efficiently process and package customer orders
- Assisted in sorting and categorizing incoming shipments for streamlined processing.
- Followed safety protocols to ensure a secure workplace for all associates.
- Followed proper packaging requirements depending on order size and type.
- Packed merchandise for delivery and moved items to delivery area.
- Loaded items onto pallets or into containers for shipment.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
- Labeled cartons correctly prior to shipping outbound packages.
- Ensured timely delivery of orders by coordinating with internal transportation team members.
- Used handheld scanners to key in data for packages.
- Collaborated with team members to maintain a clean and organized work environment.
Sales Associate
Rainbow Shop
Durham, USA
03.2019 - 06.2020
- Greeted and directed customers entering the store
- Prepare incoming shipment boxes such as hanging, tagging and censoring clothing
- Displayed excellent customer service skills by assisting with merchandise shopping
- Performed opening and closing duties for the store
- Collaborated with team members to enhance customer service experiences.
- Resolved customer inquiries and complaints with professionalism and care.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Volunteer
Urban Ministries of Durham
Durham, USA
08.2018 - 08.2018
- Prepared and severed food for individuals staying at the center
- Engaged in conversation between individuals and families
Sales Associate
NC Beauty Outlet
Durham, USA
04.2018 - 06.2018
- Greeted and directed customers entering the store
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed daily duties such as organizing and stocking shelves
- Assisted customers with product selection and provided personalized recommendations.
- Resolved customer inquiries and complaints with professionalism and care.
- Conducted regular store maintenance to ensure a clean and welcoming environment.
- Collaborated with team members to enhance customer service experiences.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
General Education - Nursing
Durham Tech Community College
Durham, NC 08.2018 - 06.2019
High School Diploma -
Southern School Of Engineering and Sustainability
Durham, NCSkills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Equipment maintenance
- Patient care support
- Time management
- Patient-transport equipment
- Specimen delivery
- Basic life support certification
- Personal care assistance
Timeline
Patient Transporter
Duke Hospital
12.2023 - 03.2026
Patient Care Assistant
Spring Valley Living
03.2022 - 12.2023
Amazon Fulfillment Associate
RDU5 Amazon
09.2021 - 07.2022
Sales Associate
Rainbow Shop
03.2019 - 06.2020
General Education - Nursing
Durham Tech Community College
08.2018 - 06.2019
Volunteer
Urban Ministries of Durham
08.2018 - 08.2018
Sales Associate
NC Beauty Outlet
04.2018 - 06.2018
High School Diploma -
Southern School Of Engineering and Sustainability