QUANDANISHA WALKER
Monroe,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Motor Vehicle Comp Analyst 1
Office Of Motor Vehicles
Monroe , La
10/30/23 - Current
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Reviewed existing records to ensure accuracy and completeness of data before issuing new license or registration certificates.
- Investigated and solved accuracy issues on titles, odometer readings, and power of attorney.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
JOHNNY'S PIZZA HOUSE ASSISTANT MANAGER
Bastrop, La
11.2016 - 12.2020
- Implemented training processes for newly hired employees and supervised department managers, shift leads, and production personnel.
MEDICAL OFFICE RECEPTIONIST
Affinity Health Group
Monroe, La
01.2021 - 10/30/23
- Scheduled and confirmed patient appointments for diagnostics
- Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software
- Gathered patient records for provider
- Checked patients in and out for appointments and collected co-payments
- Delivered high-quality administrative and customer service to sustain patient and work flow.
Education
Medical Billing and Coding -
Unitech Training Academy
West Monroe La03.2023
HIGH SCHOOL DIPLOMA -
Bastrop High School
Bastrop La05.2017
Skills
- Submitting Claims
- EHR Knowledge
- Medical and Insurance Terminology
- ICD-10 CM
- HCPCS
- CPT Level I and II Codes
- Microsoft Office System (Word, PowerPoint, Excel, Outlook)
- Data Entry, record Keeping, Data Analyst
Certification
Chauffeur Licenses
Timeline
MEDICAL OFFICE RECEPTIONIST
Affinity Health Group
01.2021 - 10/30/23
JOHNNY'S PIZZA HOUSE ASSISTANT MANAGER
11.2016 - 12.2020
Motor Vehicle Comp Analyst 1
Office Of Motor Vehicles
10/30/23 - Current
Medical Billing and Coding -
Unitech Training Academy
HIGH SCHOOL DIPLOMA -
Bastrop High School