Quandel Freeman
New York,NY
Summary
Proven Environmental Services Housekeeper with a track record of enhancing cleanliness and customer satisfaction at Northwell Health - Lenox Hill Hospital. Skilled in using commercial equipment and sanitation procedures, I excel in team collaboration and maintaining high standards of service. Achieved significant improvements in patient and staff environments through meticulous attention to detail and a strong ethic of care.
Overview
14
14
years of professional experience
Work History
Environmental Services Housekeeper
Northwell Health - Lenox Hill Hospital
06.2021 - Current
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Documented and reported necessary facility and building repairs observed.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Environmental Services Housekeeper
Northwell Northern Westchester Hospital
01.2021 - 06.2022
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Operated electronic backpack vacuums and floor sweepers.
- Cleaned elevators, glass, and planters in public areas.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
Environmental Services Housekeeper
Memorial Sloan Kettering Hospital
01.2018 - 05.2020
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Verified cleanliness and organization of storage areas and carts.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained floor cleaning and waxing equipment.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Operated buffers and burnishers to clean and polish floors.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Janitor
Havard Maintenance
05.2011 - 09.2016
- Kept building spaces premises clean inside and outside.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained floor cleaning and waxing equipment.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Moved furniture for cleaning and set up for special events.
- Reported damages and hazardous conditions to management for further action.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Education
Bachelor of Arts - Early Childhood Special Education
Medgar Evers College
Brooklyn, NY06-2026
Skills
- Commercial equipment operations
- Storage area organization
- Floor scrubber machines
- Team collaboration
- Sanitation procedures
- Customer service
- Cleaning and sanitation
- Schedule and task management
- Hazardous chemical training
- Building maintenance
Languages
English
Full Professional
Affiliations
United States Army Logistics Quarter Master 2006-2009
Timeline
Environmental Services Housekeeper
Northwell Health - Lenox Hill Hospital
06.2021 - Current
Environmental Services Housekeeper
Northwell Northern Westchester Hospital
01.2021 - 06.2022
Environmental Services Housekeeper
Memorial Sloan Kettering Hospital
01.2018 - 05.2020
Janitor
Havard Maintenance
05.2011 - 09.2016
Bachelor of Arts - Early Childhood Special Education
Medgar Evers College
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