Quandralyn Jones
Channelview,TX
Summary
Dynamic Business Office Manager with a proven track record at Home Depot, excelling in account reconciliation and deadline management. Enhanced operational efficiency through effective staff training and development, while resolving financial discrepancies to boost customer satisfaction. Skilled in payroll processing and fostering strong relationships, ensuring seamless office administration and productivity.
Diligent Business Office Manager with background in managing business office operations. Proven ability to streamline processes and manage administrative tasks effectively. Demonstrated leadership in team coordination and office management skills.
Skilled business management professional prepared for leadership roles. Brings strong focus on team collaboration, strategic planning, and achieving results. Adept in financial management, operational efficiency, and staff development. Known for reliability, adaptability, and effective communication.
Overview
19
19
years of professional experience
Work History
Business Office Manager
Home Depot
03.2020 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
Office Manager
Primetime Home Health Services Inc
04.2006 - 03.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Education
Associate of Arts - Social Work
San Jacinto College
Pasadena, TX05-2026
Skills
- Deadline management
- Account reconciliation
- Staff training and development
- Office administration
- Office management
- Payroll processing
- Credit and collections
- Payroll and budgeting
- Employee onboarding
- Relationship building
Accomplishments
- Supervised team of 21 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Timeline
Business Office Manager
Home Depot
03.2020 - Current
Office Manager
Primetime Home Health Services Inc
04.2006 - 03.2020
Associate of Arts - Social Work
San Jacinto College
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