Quane Simpson
Detroit,MI
Summary
Dedicated and enthusiastic Learning Support and Ambassador seeking a role that promotes continuous growth and knowledge acquisition. Possessing a strong skill set, discipline, positive attitude, professionalism, and genuine interest, eager to contribute to the achievement of organizational goals. Demonstrated track record in driving productivity, fostering team engagement, and optimizing workflows.
Overview
12
12
years of professional experience
Work History
Seasonal Learning Trainer
Amazon
01.2025 - Current
- Maintained up-to-date knowledge of operation trends, integrating new ideas into existing training modules when relevant.
- Facilitated team-building exercises to foster a positive work environment and improve collaboration among staff members.
- Mentored new ambassadors, sharing best practices and supporting their professional growth.
- Utilized data-driven approaches to assess trainee progress and tailor future lessons accordingly.
- Collaborated with management to develop targeted training programs for improved employee performance.
Learning Support
Amazon
01.2024 - 01.2025
- Coordinated with other Learning Team Members to share resources and best practices, improving overall effectiveness of the team.
- Streamlined onboarding processes, reducing the time needed for new hires to become fully productive associates for operations.
- Implemented ongoing observation for continuous improvement of the ambassador program.
- Provided coaching and mentoring to associates.
Learning Ambassador
Amazon
04.2023 - 01.2024
- Assessed trainee needs to determine appropriate level of required support.
- Assessed trainee needs to determine appropriate level of required support transfers.
- Implemented teaching techniques based on standard work, resulting in increased trainee comprehension and retention.
- Promoted positive learning environment by establishing clear expectations and fostering strong communication with trainees.
FULFILLMENT ASSOCIATE
Amazon
11.2022 - 04.2023
- Streamlined order processing by implementing efficient picking, stowing, and problem-solving techniques
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks
LINE LEADER
Piston Automotive
06.2016 - 09.2022
- Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues
- Enhanced team communication by conducting regular meetings, encouraging open dialogue, and providing constructive feedback
- Improved product quality with thorough inspections and adherence to established standards
- Increased production efficiency by implementing lean manufacturing principles and streamlining processes
LINE LEADER
Forge Industrial Staffing
10.2013 - 03.2014
- Responsible for unloading, counting, and placing inventory in correct place in timely manner
- Responsible for product assembly
- Responsible for bringing needed parts to production line using forklift
QUALITY INSPECTOR
Whelan Company and Quality Team One
01.2013 - 01.2014
- Enhanced product quality by conducting thorough inspections and identifying areas for improvement
- Reduced defects in production by implementing meticulous inspection processes and protocols
- Collaborated with manufacturing team to ensure consistent quality standards across all products
- Developed and maintained comprehensive documentation for quality control procedures, increasing efficiency and transparency
Education
Some College -
Oakland Community College
Southfield, MI06.2014
Graduate -
Southfield High School
Southfield, MI05.2010
Skills
- Safety procedures
- Skilled in Microsoft Office tools
- Learning session coordination
- Structured lesson execution
- Supportive team participant
- Effective team collaboration
- Customer-focused approach
- Responsibility management
- Operational enhancements
- Customer Obsession
- Coaching and mentoring
- Safety & Compliance
- Process Improvement
- Inventory control management
Timeline
Seasonal Learning Trainer
Amazon
01.2025 - Current
Learning Support
Amazon
01.2024 - 01.2025
Learning Ambassador
Amazon
04.2023 - 01.2024
FULFILLMENT ASSOCIATE
Amazon
11.2022 - 04.2023
LINE LEADER
Piston Automotive
06.2016 - 09.2022
LINE LEADER
Forge Industrial Staffing
10.2013 - 03.2014
QUALITY INSPECTOR
Whelan Company and Quality Team One
01.2013 - 01.2014
Some College -
Oakland Community College
Graduate -
Southfield High School
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