Quanesha Johnson
Charlotte,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position in Human Services to jump start a new career. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Evolent Health
11.2021 - Current
- Assisting patients and providers with health insurance benefits
- Verifying Patients insurance information for Bright Health Care
- Directing Patients to proper department for benefits needs.
- Responded to customer requests for products, services, and company information
Preschool Teacher
Primrose Schools
08.2021 - 11.2021
- Teaching critical language, social, and motor skills to children.
- Developed weekly lesson plans and activities to engage children and promote learning
Customer Service Representative
Randstad
05.2020 - 08.2021
- Assisting claimants with unemployment benefits
- Verifying claim status and assisting claimants with filing new claims
- Filing weekly certifications or fixing claim issues.
Call Center Representative
Infinity Marketing
01.2019 - 05.2020
- Assisting customers and providing them with great internet services through Verizon
- Placing orders, upselling items, or assisting clients with any of their products.
Cashier/Sales Associate
T.J. Maxx
06.2018 - 11.2019
- Checking customers out at the register
- Organizing clothing throughout different departments within the store.
Classroom Assistant
Little Angels Daycare
11.2017 - 06.2018
Education
High school diploma -
Franklinton High School
Franklinton, NC01.2019
Associate Degree - Human Services
Bryant & Stratton College
Buffalo, NY04.2023
Skills
- Volunteer Work Service
- Office Equipment Proficiency
- Customer Account Management
- Microsoft Word, PowerPoint, and Excel
- Windows operating system
- Childcare
- Teaching
- WOL Outreach Program
- Dependable, Patient, Positive
Timeline
Customer Service Representative
Evolent Health
11.2021 - Current
Preschool Teacher
Primrose Schools
08.2021 - 11.2021
Customer Service Representative
Randstad
05.2020 - 08.2021
Call Center Representative
Infinity Marketing
01.2019 - 05.2020
Cashier/Sales Associate
T.J. Maxx
06.2018 - 11.2019
Classroom Assistant
Little Angels Daycare
11.2017 - 06.2018
High school diploma -
Franklinton High School
Associate Degree - Human Services
Bryant & Stratton College
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