Summary
Overview
Work History
Education
Skills
Accomplishments
Consecutive Best Sales Associate for fourteen year at Lancôme Cosmetics, Nordstrom
Timeline
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Quang Nguyen

Fountain Valley

Summary

Dynamic restaurant owner and former General Manager at Ky Duyen Beauty Store, skilled in business planning and staff management. Proven track record in developing successful sales strategies and fostering strong customer engagement, leading to increased profitability and a loyal client base. Adept at creating positive work environments and maintaining high standards of service.

Overview

25
25
years of professional experience

Work History

Vietnamese Cuisine Restaurant Owner

Self Employed
06.2020 - Current
  • Established sale strategies and collaboration with employees to achieve sale goals;
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose;
  • Set employee schedules, delegated work, and monitored food quality and service performance;
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike;
  • Maintained positive relationships with local community and government officials;


General Manager

Ky Duyen Beauty Store
04.2014 - 05.2020
  • Organized beauty pageant events to promote cosmetics sales;
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations;
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction;
  • Developed and implemented strategies to increase sales and profitability;
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Lancome Business Manager

Nordstrom
06.2000 - 02.2014
  • Communicated with customers and vendors positively with particular attention to problem resolution;
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
  • Managed cross-functional teams, ensuring timely completion of projects within budget constraints.

Education

Associate of Arts - Acting

Acting And Film College
Ho Chi Minh City, Vietnam
05-1997

Skills

  • Menu development
  • Staff management
  • Business planning
  • Customer engagement
  • Inventory management
  • Food presentation
  • Staff leadership
  • Employee scheduling
  • Business marketing

Accomplishments

Awarded for Best sales associate for fourteen consecutive years at Nordstrom's Lancome Cosmetics

Consecutive Best Sales Associate for fourteen year at Lancôme Cosmetics, Nordstrom

Awarded for being the best sales associate for fourteen consecutive years

Timeline

Vietnamese Cuisine Restaurant Owner

Self Employed
06.2020 - Current

General Manager

Ky Duyen Beauty Store
04.2014 - 05.2020

Lancome Business Manager

Nordstrom
06.2000 - 02.2014

Associate of Arts - Acting

Acting And Film College
Quang Nguyen