QUANISHA REIO
IT Analysts
Clearwater,FL
Summary
Computer support technician graduate, seeking to ensure the smooth and efficient operation of the organizations IT systems by providing technical support, troubleshooting hardware and software issues, maintaining networks, and improving overall systems performance. Ultimately enabling users, and the business to function effectively.
Overview
13
13
years of professional experience
Work History
Warehouse Assembler
Jabil (Aerotek Staffing )
02.2025 - Current
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
IT Hardware Technician
Dell Technologies
09.2023 - 03.2025
- Enhanced system performance by troubleshooting and repairing hardware issues.
- Collaborated with IT team members to optimize system functionality, sharing knowledge on best practices in hardware maintenance.
- Streamlined inventory management processes, maintaining accurate documentation of assets and warranty information.
- Stayed abreast of industry trends in IT hardware technology, recommending appropriate upgrades when necessary.
Driver/Operator
FedEx logistics
09.2019 - 03.2023
- Regulated by FMCSR DOT card. Courier van, box trucks, p7000 operated. NON CDL DRIVER EXPERIENCE
- IT tech in training Ticket System – ConnectWise (Preferred), Autotask, Kaseya, or other PSA ticket system. Server Operating Systems and Roles. Microsoft Server Operating System, SharePoint, Microsoft 365, and Microsoft office
Maintenance Technician
BOLEY CENTERS, hays bl
07.2012 - 08.2022
- Responsible for upkeep of Facilities/Properties. Knowledge of repairs such as Carpentry, HVAC, Compliance, assemble plumbing, fixtures, electrical, and able to lift over 40lbs.
- Supercenter Walmart Asset Protection: CCTV, report documentation, Law enforcement Security D License: (ACTIVE today) Experience Private/Public event security
Education
Computer Support Technician Diploma - IT Network Security
NUC University Florida Technical College
Tampa, FL09-2025
No Degree - Facility Maintenance
Pinellas County Job Corps Center
St. Petersburg, FL06-2013
Diploma - undefined
St. Petersburg High School
St. Petersburg, FL06.2009
Certifications - Comptia+ Network + CEH
Center For Technology Training
Tampa, FL09-2025
Skills
- Mechanically inclined
- Rapid
- Innovative
- Team Player
- Energetic
- Conscientious
- Excel
- Microsoft Office
- Outlook
- PowerPoint
- Microsoft Word
- Problem Solving
- Phone Etiquette
- Type 70 WPM
- Enthusiastic
- Proactive
- Reliable
- Listener
- Customer Service
- Environment Adapt
Timeline
Warehouse Assembler
Jabil (Aerotek Staffing )
02.2025 - Current
IT Hardware Technician
Dell Technologies
09.2023 - 03.2025
Driver/Operator
FedEx logistics
09.2019 - 03.2023
Maintenance Technician
BOLEY CENTERS, hays bl
07.2012 - 08.2022
Diploma - undefined
St. Petersburg High School
Computer Support Technician Diploma - IT Network Security
NUC University Florida Technical College
No Degree - Facility Maintenance
Pinellas County Job Corps Center
Certifications - Comptia+ Network + CEH
Center For Technology Training
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