Quanisha Tolliver
Portsmouth,VA
Summary
Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 13 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 2 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in hospital and nursing home setting.
Overview
8
8
years of professional experience
Work History
Pca
Hand & Heart Healthcare
01.2021 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Used principles of growth and development to provide age-specific treatment and care.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Followed directions of licensed nurses to administer medications and treatments.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
PCA/CNA
Karolwood garden
Portsmouth Va
01.2022 - 04.2024
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Administered medications as prescribed, preventing adverse reactions or complications.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Performed wound care and dressing changes, facilitating timely healing and recovery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
CNA
Harmony Healthcare
04.2018 - 01.2021
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported needs of Number+ residents under long-term care.
- Documented patient information and care activities in electronic health record.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Followed directions of licensed nurses to administer medications and treatments.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Patient Care Technician
Bon Secours DePaul Medical Center
06.2016 - 04.2018
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Used principles of growth and development to provide age-specific treatment and care.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Education
High School Diploma -
Churchland High School
Skills
- Dementia Care
- Compassionate Care
- Cultural Sensitivity
- Personal Hygiene Assistance
- Diabetes management
- Behavioral Management
- HIPAA Compliance
- Medical terminology knowledge
- End of life care
- Emotional Support
- Meal Preparation
- Vital signs monitoring
- Nutrition monitoring
- Seizure Precautions
- Activities of Daily Living ADL Support
- Medical Equipment Operation
- Certified Home Health Aide
- CPR Certification
- Basic Life Support
- Maintaining confidentiality
- Bathing Assistance
- Client documentation
- Bedsore Prevention
- Tracheostomy Care
- Ambulation Assistance
- Patient Assessments
- Nutrition and Diet
- Caregiver Relations
- Medication Administration
- Resident Care Associate (RCA)
- Meal Planning
- Certified in CPR/AED
- Output Monitoring and Reporting
- Medical Laboratory Procedures
- Infection Control
- Documenting behaviors
- Dementia and Alzheimer's knowledge
- National Certified Patient Care Technician
- Supporting personal needs
- Family Education
- Laboratory Testing
- Satori Alternative to Managing Aggression (SAMA)
- CPR/AED
- Specimen Collection
- Patient Care Technician/Assistant
- Feeding Tube Management
- Heartsaver First Aid CPR AED
- Patient Care Quality
- Tube feedings and medications familiarity
- Infection prevention
- Data Collection
- Family Communication
- Certified Home Health Aide (CHHA)
- ADL support
- Patient Education
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- CPR Certified
- Home Health Service Care
- HIPPA Law
Timeline
PCA/CNA
Karolwood garden
01.2022 - 04.2024
Pca
Hand & Heart Healthcare
01.2021 - Current
CNA
Harmony Healthcare
04.2018 - 01.2021
Patient Care Technician
Bon Secours DePaul Medical Center
06.2016 - 04.2018
High School Diploma -
Churchland High School