Summary
Overview
Work History
Skills
Accomplishments
Software
Interests
Timeline
AssistantManager

Quan Do

Project Management
San Jose,CA

Summary

Accomplished Project Manager offering three years of experience in Project Coordination and Management. Successful when leading high-performing teams to sustain product vision, roadmap, and business goals. Exceptional technical expertise, leadership, and talent for driving stellar, on-target results. Well-versed in building positive relationships with Technical Program Managers and cross-functional teams. Strong requirements gathering, scope development, and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Operate effectively in busy, deadline-oriented settings.

Overview

2
2
Languages
9
9
years of professional experience

Work History

Project Manager

Facebook, Q-analysts
Menlo Park, CA
07.2020 - Current
  • Headed project teams specializing in internal product dogfooding operation, launch activities of released and unreleased products, and internal tool building to increase efficiency.
  • Gathered project requirements through interactions, meetings and walkthrough with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Closely collaborated with project members to identify and quickly address problems.

Project Coordinator

Facebook, Q-analysts
Menlo Park, CA
09.2018 - 07.2020
  • Provided technical direction on dogfooding operations and initiatives to other cross functional teams and partners.
  • Liaised between cross functional teams to facilitate communication and keep appropriate parties updated on project developments.
  • Transitioned special projects from estimation and pre-construction phase to well-defined project execution plan.
  • Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.

Substitute Teacher, K-12

Swing Education
San Francico Bay Area
01.2018 - 08.2018
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.

Principal Administrative Assistant

Silver Creek High School
San Jose, CA
06.2012 - 12.2017
  • Led a team of highly motivated student aides to create and produce high quality media to promote the student's life and culture at Silver Creek High School.
  • Increased enrollments by 20% and helped earned the title of Best High School by U.S News Ranking.
  • Headed the SAT and ACT testing administration on site. Ensured adequate staffing for the administration and making sure all students have a fair and standardize testing experience.
  • Provided Tier 3 IT support to non-technical staff through desk side support services.

Skills

Project Planning and Development

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Accomplishments

  • Designed and launched an flashing script to automate hardware refurbishment, resulting in a 40% increase in efficiency for the team.
  • Reduced 40% manual work by managed all phases of improving tooling, automation and scale across the team.
  • Planned and launched the internal swag store to incentivize employees. Increased program engagement by 30.47%.
  • Promoted to management role within one months of employment.
  • Aspired Escape Room Owner of EDscapade Games. Built the most immersive thrilling escape experience in Northern California.
  • Developed a robust game master control software which advanced the level of immersion for the players and ease of operation for staff.

Software

HTML/CSS

SQL

C

MS Office

Final Cut Pro

Lightroom

Photoshop

Node-Red

Asana/Trello

Interests

Escape Rooms

Automations Hardware & Software Product Development

Hardware Electrical Engineering

UI/UX Designs

Develop Autonomous Processes

Photography

Graphic Designs

Video Production

Timeline

Project Manager

Facebook, Q-analysts
07.2020 - Current

Project Coordinator

Facebook, Q-analysts
09.2018 - 07.2020

Substitute Teacher, K-12

Swing Education
01.2018 - 08.2018

Principal Administrative Assistant

Silver Creek High School
06.2012 - 12.2017
Quan DoProject Management