Quanshea Williams
Monroe,La
Summary
Dedicated healthcare professional with experience. Adept in time management and compassionate care. Demonstrated leadership in coordinating patient activities and ensuring privacy. Excelled in computer proficiency, significantly enhancing patient record accuracy. Achieved a notable increase in patient satisfaction through empathetic interaction and efficient problem-solving.
Overview
2024
2024
years of professional experience
Work History
CNA
Community Care
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Ability to work independently and as part of a team
- Attention to detail
- Ability to adapt to changing situations
Ward Clerk
Legacy Rehab & Care Center
- Organized paperwork for doctors, nurses, and patients.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Documented latest information in computer system and printed paperwork.
- Stored and retrieved permanent records on daily basis.
- Answering phone calls, transferring calls to appropriate staff, and relaying important messages.
- Providing basic information to patients regarding their care plan, appointment times, and hospital policies
Medical Assistant
Asthma and Allergy Center
03.2022 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduling patient appointments and managing appointment calendars
- Answering phone calls and managing patient inquiries
- Verifying insurance information and handling billing procedures
Education
Medical Assistant
Unitech Training Academy
Monroe, La 05.2022
Skills
- Time management
- communication
- Leadership
- Compassion and empathy
- Creativity
- Work ethic
- Computer proficiency
- Research expertise
Timeline
Medical Assistant
Asthma and Allergy Center
03.2022 - 10.2023
CNA
Community Care
Ward Clerk
Legacy Rehab & Care Center
Medical Assistant
Unitech Training Academy
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