Quantasa Moore
Loganville,PA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Caregiver
Brickmont Assisted Living
07.2023 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Cashier
Taco Bell
08.2021 - 06.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Account Specalist
Robert & Half
03.2021 - 06.2021
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Streamlined account management processes for increased efficiency and accuracy in financial reporting.
- Collaborated with sales team to upsell products and services, resulting in higher revenue generation.
- Developed customized financial solutions for clients, addressing their unique needs and concerns.
Education
Bachelor of Science - Healthcare Mangement
Walden University
Minneapolis08.2024
Skills
- Customer Engagement
- Detail-oriented
- Multi tasking
- problem solving
- MS Office
- Interpersonal
Timeline
Caregiver
Brickmont Assisted Living
07.2023 - Current
Cashier
Taco Bell
08.2021 - 06.2023
Account Specalist
Robert & Half
03.2021 - 06.2021
Bachelor of Science - Healthcare Mangement
Walden University
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