Quantavia Chadwick-Daley
Queens,NY
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Personal Care Aide
Elite Choice Healthcare
Brooklyn, NY
08.2023 - Current
- Provided emotional support to clients by listening to their concerns and providing comfort.
- Administered medications as prescribed by physician.
- Transported clients to doctor appointments or other outings in a timely manner.
- Organized and maintained supplies in the home environment to ensure client safety.
- Prepared meals according to dietary specifications and assisted with feeding when necessary.
- Accompanied clients on errands such as grocery shopping or going to the post office.
- Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms.
Census Field Officer
U.S. Census Bureau
Queens, NY
06.2020 - 10.2021
- Conducted door-to-door canvassing to ensure all households were accurately represented in the census data.
- Ensured accuracy of collected information by verifying with other sources such as local records, maps, and aerial photographs.
- Identified areas not adequately covered or responded to during census taking activities.
- Maintained detailed records of all contacts made with residents during canvassing efforts.
- Resolved problems related to non-response or incomplete responses from individuals or households.
- Obtained valid signatures on consent forms for access to private property for census purposes.
- Performed quality control checks on completed questionnaires prior to submission.
- Adhered to government regulations and protocols when conducting surveys and collecting confidential data.
- Reviewed questionnaires for completeness, accuracy, and consistency in response patterns.
- Documented contact attempts with non-responding households using GPS mapping tools.
Site Monitor
Queens Community House Inc
Queens, NY
05.2019 - 09.2019
- Monitored activities to ensure compliance with applicable regulations and standards.
- Ensured that the site was kept clean and free of debris.
- Maintained accurate records of daily activities and reported any issues or incidents immediately.
- Responded promptly to inquiries from staff members regarding safety procedures or protocols.
Financial Services Associate
New York Community Bank
Roslyn, NY
05.2016 - 05.2017
- Reviewed and updated client financial records.
- Assisted in the preparation of accurate monthly, quarterly, and annual financial statements.
- Provided customer service to clients regarding their accounts, investments, and transactions.
- Researched discrepancies in account balances or transactions.
- Processed new account openings, transfers, withdrawals, deposits, and other related transactions.
- Maintained a database of client information including contact details and investment preferences.
- Advised clients on the best investment options available based on their individual needs and objectives.
- Developed financial plans tailored to each individual client's needs and goals.
- Participated in training programs designed to enhance knowledge of securities markets.
- Ensured compliance with all applicable laws and regulations governing the sale of securities products.
- Coordinated with other departments within the firm to provide quality customer service.
- Monitored and fulfilled customer banking requests by assessing customer requirements.
- Developed and maintained relationships with customers and assisted in generating sales opportunities.
- Maintained records of accounts.
- Performed required calculations and compiled and sorted documents.
- Coded data for input to financial systems according to company's procedures.
- Prepared and posted monthly statements to customers and collected overdue payments.
- Reconciled bank statements and prepared payroll and entered information into online system.
- Processed cash, check and credit card payment transactions.
- Engaged in ongoing training and education to acquire knowledge of financial products and services in changing economic conditions.
- Established strong and positive working relationships within organization to contribute to team success.
- Received and processed deposits, withdrawals and loan payments, keeping financial records up-to-date.
- Cross-sold bank products and services based on customer needs to boost sales.
Shift Supervisor
Rite Aide
Forest Park, GA
11.2015 - 05.2016
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Maintained accurate records of daily transactions and deposits.
- Developed strategies for improving operational efficiency and customer service levels.
- Coordinated with other departments to ensure smooth workflow between shifts.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Investigated accidents or incidents occurring during shift hours.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Created work schedules for staff while adhering to labor laws and budget constraints.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Identified areas of improvement within the department and implemented necessary changes.
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Reinforced rules to promote superior employee performance.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Upheld company standards and compliance requirements for operations.
- Managed daily workflow and scheduled staff for adequate coverage.
Education
Bachelor of Science - Human Services
Metropolitan College of New York
New York, NY12.2014
Skills
- Training & Development
- Relationship Building
- Public Speaking
- Maintenance and Repair
- Microsoft Word
- Remote Office Availability
- Quality Assurance
- Problem-Solving
- Clerical Support
- MS Office
- Reliable and Trustworthy
- Calm Under Pressure
- Google Drive
- Customer Relations
- Written and Verbal Communication
- Leadership
Timeline
Personal Care Aide
Elite Choice Healthcare
08.2023 - Current
Census Field Officer
U.S. Census Bureau
06.2020 - 10.2021
Site Monitor
Queens Community House Inc
05.2019 - 09.2019
Financial Services Associate
New York Community Bank
05.2016 - 05.2017
Shift Supervisor
Rite Aide
11.2015 - 05.2016
Bachelor of Science - Human Services
Metropolitan College of New York
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