Quantavious Christian
Albany,GA
Summary
I am a dependable professional that learns new processes quickly and is very goal oriented. I have history of successfully maintaining warehouse inventory and keeping a warehouse organized and stocked. I am very proficient at filling out work orders thoroughly. I'm very good at having a relationship with the store personnel I service along with coworkers.
Overview
7
7
years of professional experience
Work History
Technician
Diebold Nixdorf
2024.06 - Current
- Performed troubleshooting and diagnosis on malfunctioning ATM equipment.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Ordered and sent back defective parts in a timely manner.
- Schedule meeting with bank personnel to fix teller equipment and meet customers for safe deposit drillings
- Working efficiently to make sure clients and their customers wouldn't be inconvenienced for too long.
- Planned work day according to importance, and distance to maximize
Manager, Owner, Operator
Quality Custom Auto
2017.04 - Current
- Spoke professionally with customers regarding complaints, gathering all necessary information to make decisions and address issues and or needs.
- Keep track of inventory to ensure productivity is not affected.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Kept all equipment functional and well-organized to promote business performance and safety.
- Laid out materials and system components to prepare for installation.
- Completed troubleshooting of malfunctions and diagnosed issues.
Lead Field Service Technician
Redbox
2019.12 - 2024.06
- As lead, keep warehouse organized and make sure parts and supplies are documented correctly when received and are replenished when needed.
- Performed warehouse cycle counts and separate the different team member's supplies
- Orchestrate the best route daily depending on dispatched jobs by level of importance, line of business, and distance of areas to work to maximize productivity.
- Performed preventative maintenance and repairs on a variety of equipment, and components using common hand tools, and power drills.
- Documenting in the work order, the steps taken and parts used for the fix.
- Diagnosed problems on electrical circuits by troubleshooting using advanced diagnostic tools such as multimeters, and circuit testers.
- Replaced faulty parts or components following technical service bulletin.
- Replace and calibrate electrical parts according to established procedures.
- Work with the store personnel when they have a issue with the machines, when relocating machines and installation of new machines and signage.
- Driving to different locations and working in harsh weather conditions.
- Followed safety procedures to avoid injuries to myself and others in the field.
Service Technician
Procter & Gamble Co
2018.12 - 2019.12
- Made sure machine levels were correct and fixed machines when down to ensure productivity of tissue.
- Kept factory grounds clean.
- Worked as a team to and even cross trained to be able to keep all areas of the paper machine running.
- I was the team safety leader, which consited of me making sure my team was safe, pointing out safety concerns and even implementing a fix to those concerns.
Online Grocery Associate
Walmart
2017.03 - 2018.12
- Assisted customers with online grocery orders, answering calls and questions and providing helpful information.
- Prepare customers orders by picking out the best product and removing bad products withing the allotted time frame.
- Organize product in customer rooms then take them out to the customer and neatly place in customer's vehicle.
Education
Some College (No Degree) - Collision Repair
Albany Technical College
Albany, GA05.2010
High School Diploma -
Albany High School
Albany, CA05.2008
Skills
- Work Order Management
- Customer Service
- Equipment Repair
- Safety Assessment
- Project Management
- Teamwork and Coordination
- Courteous and Professional
- Workflow Management
Timeline
Technician
Diebold Nixdorf
2024.06 - Current
Lead Field Service Technician
Redbox
2019.12 - 2024.06
Service Technician
Procter & Gamble Co
2018.12 - 2019.12
Manager, Owner, Operator
Quality Custom Auto
2017.04 - Current
Online Grocery Associate
Walmart
2017.03 - 2018.12
Some College (No Degree) - Collision Repair
Albany Technical College
High School Diploma -
Albany High School
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