Quantavious Singletary
Milwaukee,WI
Summary
Hardworking focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Coordinated Security Supervisor with 3 years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel. Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations. Confident Security Manager successful at making critical decisions quickly and effectively. Adept at meeting security challenges calmly and rationally. Bilingual security management professional familiar with standard security practices and operational requirements. Comfortable working in variety of environments to provide personal, premise and perimeter security. Highly skilled in armed security precautions and operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Supervisor
Andy Frain Security
Milwaukee, WI
11.2023 - 06.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Developed and implemented strategies to prevent and respond to security incidents.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Collaborated with management to develop security policies and procedures.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
- Monitored and approved access control systems for accessibility to authorized personnel.
Security Officer
Allied Universal Security Services
Milwaukee, WI
06.2022 - 04.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
ASSISTANT TECH
React indoor air professional
Mequon, WI
03.2017 - 03.2020
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Ordered, organized, and rotated supplies
- Carried out high-quality [Type] work with little oversight
- Filed records to keep system efficient and information organized
- Protected business from unnecessary liability by carefully following security and safety standards
- Taught new employees important procedures such as [Task] and [Task]
- Managed communications between team members, customers and vendors to keep operations efficient and successful
- Kept inventory levels optimized and supplies organized for forecasted demands
- Reviewed activities regularly to identify opportunities for improvement.
FORKLIFT DRIVER
Amazon distribution center
09.2019 - 12.2019
- Kept personnel safe by monitoring the operation of industrial equipment and closely following established safety standards
- Inspected and maintained all equipment, including pallet jacks and forklifts
- Moved boxes to appropriate places within a warehouse setting
- Used equipment like forklifts, hand trucks and pallet jacks to safely move heavy items
- Used plastic wrap to cover, secure, and protect boxes, pallets, and crates
- Inspected equipment to identify any maintenance needs and quickly handle problems
- Secured loads and inspected items added by others to verify the safety of all containers and tanks
- Cleaned inside and outside of the vehicle regularly to remove debris and maintain a professional appearance
- Kept inventory levels optimized and supplies organized for forecasted demands
- Helped managers improve area operations by sharing customer feedback and contributing new ideas.
MANAGER
Got Your Size
06.2017 - 09.2019
- Performed analysis to inform key strategic decisions and presented data-driven recommendations to senior leadership
- Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations
- Increased employee job satisfaction with hands-on, motivational approaches
- Resolved problems, provided open communication, and recommended discipline and terminations
- Mentored many entry-level associates to achieve leadership positions and quickly became a leadership trainer for new store managers
- Maintained an onsite presence to ensure operations departments and teams met all company operational standards
- Identified areas for expansion by analyzing market, consumer trends, and competition
- Built relationships with vendors and monitored supply chain to spot and correct deficiencies
- Set forward-thinking policies to meet business needs and boost team success.
Education
HIGH SCHOOL DIPLOMA -
Washington high school
Milwaukee, WI06.2018
Skills
- Vehicle operation
- Customer relations
- Documentation
- Multitasking
- Attention to detail
- Verbal communication
- Supply management
- Problem-solving
- Team Leadership
- Safety and security procedures
- Security management
- Skilled in conflict resolution
- Incident Investigation
- Site Visits
- Staff hiring
- Threat Assessment
- AED Training
- Physical Restraint Training
- Weapons Screening
- Firearms Training
- Takedown maneuvers
- Loss prevention trainer
- Incident Reports
- Staff Leadership
- Emergency Response and Management
- Emergency Training
- Training Drills
- Alarm Systems Monitoring
- Alarm Management
- Loss Prevention
- Crowd Control
- Team Collaboration
- Training Oversight
- Schedule oversight
Certification
CPR CERTIFICATION
SELF DEFENSE CERTIFICATION
AED CERTIFICATION
Timeline
Security Supervisor
Andy Frain Security
11.2023 - 06.2024
Security Officer
Allied Universal Security Services
06.2022 - 04.2023
FORKLIFT DRIVER
Amazon distribution center
09.2019 - 12.2019
MANAGER
Got Your Size
06.2017 - 09.2019
ASSISTANT TECH
React indoor air professional
03.2017 - 03.2020
HIGH SCHOOL DIPLOMA -
Washington high school