Microsoft Office Suite (Excel, Word, Outlook, Publisher, PowerPoint)
Quantell Battle
System Security Analyst
Columbia,MD
Summary
Highly skilled and results-driven System Security Analyst with over 7 years of progressive experience in IT security, risk management, and system administration. Proven expertise in implementing and managing comprehensive security protocols, conducting vulnerability assessments, and ensuring compliance with industry standards such as NIST and FISMA. Adept at leading cross-functional teams in securing network infrastructure, managing identity and access controls, and conducting penetration testing to safeguard critical information assets. Known for diagnosing complex security issues, mitigating cyber threats, and continuously improving organizational security posture through the deployment of cutting-edge technologies and best practices.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
System Security Analyst| Hardware Support Engineer
JACS Solutions
1 2017 - Current
- Led the implementation of IT security principles to evaluate, design, and deploy comprehensive security protocols, ensuring the protection of company information assets.
- Regularly conducted security audits and vulnerability assessments, identifying gaps and mitigating risks to safeguard critical data.
- Spearheaded cross-functional collaborations with vendors like Verizon and AT&T, troubleshooting advanced security issues and overseeing the secure deployment of mobile devices.
- Ensured network configurations were optimized for security through encrypted communication methods.
- Actively managed network access and identity management processes, establishing and enforcing robust access controls, user roles, and privileges to secure internal systems.
- Regularly reviewed and updated access permissions, ensuring compliance with industry regulations such as NIST and FISMA.
- Conducted penetration tests and system validations to identify vulnerabilities within the network infrastructure, taking leadership in ensuring corrective actions were implemented.
- Acted as the primary point of contact for audit compliance, overseeing the systematic organization and updating of the OS Ticket System for internal security audits.
- Directed the implementation of secure networking protocols for customized firmware and hardware imaging, ensuring that security tools were effectively deployed across the organization.
- Conducted vulnerability assessments and risk analyses on both hardware and software systems, proactively identifying potential threats, and mitigating risks to protect critical data.
- Point of contact for resolving Tier 1 and Tier 2 technical issues related to mobile devices and network infrastructure, collaborating with vendors like Verizon and AT&T to ensure secure, encrypted communications, and software integrity.
- Monitor, troubleshoot, and maintain network security, ensuring compliance with industry standards such as NIST, FISMA, and Federal Public Key Infrastructure to safeguard sensitive information.
- Review security configurations and performed penetration testing to identify vulnerabilities.
- Point of contact for internal audits, ensuring system integrity and compliance by organizing and updating the internal OS ticket system with critical device information, such as IMEI and OS version.
- Diagnose hardware-related security issues, configure mobile devices, and re-image customized firmware to ensure that systems meet stringent security guidelines for end-user devices and servers.
Network and Systems Administrator
Montgomery County Public Schools
1 2014 - 1 2017
- Led the deployment of desktop operating systems and applications with a focus on maintaining strict security controls across educational networks.
- Spearheaded initiatives to ensure that all systems met compliance standards for user authentication and secure access management.
- Managed complex security issues related to network infrastructure, applying NIST standards to secure printers, Promethean Boards, and other connected devices.
- Led efforts in Active Directory management, implementing security logon features, assigning and revoking access privileges, and ensuring compliance with identity and access management (IAM) protocols to prevent unauthorized access.
- Oversaw system validation and security testing of Chromebooks and laptops, ensuring that all devices met the district's security standards.
- Directed the review of server log files to identify potential security incidents and took decisive action to prevent breaches.
- Directed inventory management processes, creating a secure system for tracking and controlling devices across the school system.
- Troubleshooted new CPU, printers, Interface/Promethean Boards for county staff
- Assisted of flashing hard drive's/re-imaging User desktops within the school system
- Perform tier 2 & 3 active directory support for security logon features to add/remove functionality and review security settings
- Responsible for administering primary user pins and passwords; reduce unauthorized access by properly vetting all user requests for access
- Applied diagnostic test on chromebooks/laptop and reviewed server log files.
Paraeducator Special Education
Martin Luther King Jr. Middle School
08.2013 - 08.2017
- Developed and implemented collaborative teaching strategies by partnering with general and special educators to create and execute innovative teaching and learning strategies that integrated technology effectively,
- Actively participated in self-contained and inclusion classes, focusing on students with Individual Education Plans (IEPs).
- Utilized technology to facilitate individualized learning experiences, ensuring each student could access the curriculum.
- Ensured that classroom and testing accommodations, supplementary aids, and services were provided in accordance with federal, state, and county regulations.
- Developed and applied strategic interventions that leveraged technology to support students facing academic and behavioral challenges.
- Co-designed and actively participated in an after-school technology club, where students explored the latest technological advancements. Guided them in implementing energy-efficient tech projects that enhanced their learning and promoted environmental awareness.
- Oversaw and assisted students in projects, ensuring they utilized appropriate software tools effectively. Taught students best practices for data retrieval and project management, fostering their ability to work independently and responsibly in a technology-driven environment.
Business Development IT Administrator
TSL Marketing
01.2012 - 01.2013
- Led server performance monitoring and applied advanced corrective actions to resolve security vulnerabilities, ensuring servers adhered to best practices in system security and data protection.
- Directed security reviews and analyses for Department of Defense standards, generating comprehensive reports and leading the implementation of security recommendations to enhance system resilience.
- Took ownership of vulnerability scanning and data recovery efforts, ensuring that all server systems were continuously protected from evolving cyber threats, while applying encryption and data integrity practices.
- Acted as the lead for identity and access management, overseeing the creation, assignment, and disabling of user accounts. Implemented security policies to ensure only authorized personnel had access to critical systems.
- Directed the server patching and reboot processes, ensuring continuous system availability and securing all network environments through timely updates.
- Led the diagnosis and resolution of network security issues, implementing cutting-edge solutions to safeguard systems from potential breaches and unauthorized access.
Junior System Administrator
Another Beginnings Community Support
01.2010 - 01.2012
- Primary point of contact for nationwide technical support, leading efforts to secure user accounts via Active Directory management. Established a secure workflow for creating, disabling, and unlocking accounts to prevent unauthorized system access.
- Led the deployment and management of secure laptops and desktops for users, ensuring all devices were configured according to the organization’s security policies and best practices for protecting sensitive information.
- Directed the inventory management system for tracking assets, implementing strict security protocols to ensure that all company devices were accounted for and protected from potential security threats.
- Mentored and trained new IT staff on help desk procedures, emphasizing the importance of adhering to security best practices. Led initiatives to standardize procedures that safeguarded sensitive company data.
- Managed security protocols during corporate meetings and conferences, ensuring all communication channels and network connections were secured and monitored for potential risks.
- Administered and tracked corporate cell phone and pager accounts, ensuring that all communication devices were securely managed and that data transmission was encrypted.
Education
Bachelor of Science - Computer Information Systems
Shaw University
Raleigh, NC 05.2001 - 01.2005
Skills
NIST and FISMA Compliance
Java, SharePoint, ColdFusion, HTML, XML, SQL
Android/iOS Support
NIST and FISMA Compliance
Federal Public Key Infrastructure
VPN Configuration
Active Directory
Cyber Threats and Vulnerabilities
Testing Tools (Load Runner, Test Director, Application Vantage)
Testing, Validation, and Requirements Analysis
Software
Office 365, OneDrive for Business, OneNote, Skype for Business
Citrix, Remedy, Salesforce, ServiceNow
Microsoft Dynamics AX, LS Retail
Operating Systems
- Windows (7, 10, Server 2008)
- Linux, Unix
- Mac iOS
Certification
CompTIA Security +
Volunteer Experience
- Offensive coach, Howard County Terrapins, 2005, 2008
- Offensive/Defensive position football coach, Columbia Ravens, 2015, Present
Timeline
Paraeducator Special Education
Martin Luther King Jr. Middle School
08.2013 - 08.2017
Business Development IT Administrator
TSL Marketing
01.2012 - 01.2013
Junior System Administrator
Another Beginnings Community Support
01.2010 - 01.2012
Bachelor of Science - Computer Information Systems
Shaw University
05.2001 - 01.2005
System Security Analyst| Hardware Support Engineer
JACS Solutions
1 2017 - Current
Network and Systems Administrator
Montgomery County Public Schools
1 2014 - 1 2017
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