Dynamic and detail-oriented professional with extensive experience at PMC Biogenix Chemical Plant, excelling in machine operation and safety compliance. Proven ability to enhance team performance through effective communication and training. Skilled in troubleshooting and efficient multitasking, consistently achieving production goals while maintaining high safety standards.
Overview
11
11
years of professional experience
Work History
Operator A
PMC Biogenix Chemical Plant
Memphis, TN
11.2018 - Current
Operated and maintained production equipment to ensure optimal performance and safety standards. Practice using proper PPE daily.
Monitored chemical processes, adjusting parameters to maintain product quality and compliance with specifications. (Basic lab-work)
Conducted routine inspections of machinery to identify issues and initiate timely repairs or maintenance.
Operate machine for Packaging materials at fast pace to meet company standards for daily production.
Trained new operators on safety protocols, equipment operation, and best practices for production efficiency in a fast-paced environment .
Organized and prepared workstations and materials needed for operations to maximize productivity.
Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
Lined specific tanks to receive correct grade of oil for product making (oil pumper).
Work with hazard materials and chemicals for product making such as lime, acetone, zinc, calcium, precipt, sodium, and more.
Operated a forklift daily to move raw materials also trained new hire on sit down forklift.
DCS trained for product making and launching batches.
Filled out paperwork for daily production count, Any maintenance job for my assign line, accountability sheet, and label printing.
Communicate daily with managers, shift leaders, and work operators through walkie talkies, phones, and face to face conversations. (Work well with others)
Work all 1st 2nd and 3rd shifts through rotation format schedules.
Key Carrier Supervisor
Marshalls Department Store
Germantown, TN
06.2015 - 11.2018
Supervised daily operations, ensuring compliance with company policies and procedures.
Trained and mentored new staff on customer service standards and store practices.
Implemented loss prevention strategies, reducing shrinkage through effective monitoring techniques.
Collaborated with management to optimize store layouts for improved merchandise visibility.
Analyzed sales trends to identify opportunities for promotions and markdowns.
Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
Led team meetings to communicate goals and motivate staff towards high performance.
Enhanced customer experience by resolving complaints and providing personalized assistance.
Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
Maintained a clean and organized store environment, contributing to a positive atmosphere for both employees and customers.
Played an integral role in coordinating promotional events, driving foot traffic into the store and increasing brand awareness within the community.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Work Backroom to ensure proper tagging on merchandise, unload truck, and stocking for customers at a fast pace.
Education
Associate of Science - Business Administration And Management
Southwest Community College
Memphis, TN
05.2019
High School Diploma -
Fayette Ware High School
Somerville, TN
05.2015
Skills
Attention to detail
Problem-solving
Teamwork and collaboration
Troubleshooting
Fast pace worker
Practice safety daily using proper PPE
Machine operation
Equipment operation
Efficient multitasking
Effective communication
Valid Driver's license
Forklift operation
Hand and power tools
Timeline
Operator A
PMC Biogenix Chemical Plant
11.2018 - Current
Key Carrier Supervisor
Marshalls Department Store
06.2015 - 11.2018
Associate of Science - Business Administration And Management