Summary
Overview
Work History
Education
Skills
Certification
Timeline
Quantiera Tillery

Quantiera Tillery

Baltimore,MD

Summary

Experienced and patient Care Technician with a strong background in providing exceptional patient support. With a wealth of healthcare experience spanning number years, skilled in supporting transports, assisting with patient ambulation, and accurately charting updates. Flexible team player bringing a positive and upbeat nature to every interaction, ensuring a comfortable and reassuring environment for patients.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Geriatric Nursing Assistant@ Life Bridge Health

Mindlance Health
04.2023 - 08.2023
  • Observed patient's responses, reactions, and changes to medications
  • Gathered information from nurses and physicians about patient condition and treatment plans
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses
  • Answered patient call signals, signal lights or bells to determine patient needs
  • Provided information, such as directions, visiting hours, and patient status information to visitors and callers
  • Supplied, collected and emptied bedpans
  • Collected blood samples and body fluids to prepare for diagnostic testing
  • Assisted nurses and physicians in operation of medical equipment and provision of patient care
  • Prepared and served food trays
  • Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds, and blood in urine.
  • Documented bath record, bowel and bladder training, meal completion and flow sheets to support patient care plan.
  • Referenced patient care plan to feed, bathe, dress, take vital signs and promote other individualized care while maintaining patient comfort and dignity.
  • Coordinated work tasks with other units and personnel to encourage smooth and efficient flow of information.
  • Lifted, moved, transferred and transported patients using proper body mechanics to prevent accidents.
  • Changed incontinent patients and established verbal cueing for toileting, turning and repositioning to maintain skin integrity.
  • Observed patients for changes in condition or behavior and reported developments to licensed nursing personnel.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Delivered high-quality care to Type patients in hospital facility.
  • Documented patient information and care activities in electronic health record.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Transported patients between rooms and appointments or testing locations.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Supported needs of Number+ residents under long-term care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Patient Care Associate

Life Bridge Health
09.2021 - 03.2023
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Maintained clean, safe, and well-organized patient environment.
  • Maximized preventive care utilization to reduce hospital burden and help eliminate readmissions.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Connected patients with available community and charitable resources.
  • Collaborated with patients, families and physicians to provide emotional support and answer any questions regarding patient medical care.
  • Performed patient mobility services by turning, lifting, moving and repositioning patients.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Scheduled yoga and water exercises for individual clients to aid in pain reduction.
  • Restocked pharmacy and unit supply by discarding expired items and ordering new supplies.
  • Provided adjunct care by administering enemas, douches, nonsterile dressings and heat treatments.
  • Scheduled and accompanied clients to medical appointments.
  • Assisted with patient transfers and ambulation.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Health&Safety Coordinator

Baltimore City Public Schools
08.2021 - 08.2022
  • Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Recognized, documented, and advised on removal of hazards.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Conducted safety audits and investigated plant quality issues.
  • Recommended changes to company culture to improve safety and meet changing demands.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Developed new training programs to address performance and knowledge issues.
  • Wrote safety program plans to manage hazards, reduce incidents and save company money through less time lost and lower insurance payouts.
  • Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
  • Conducted investigations into incidents and reported on findings.
  • Coached employees, managers, and executives on effective safety policies.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Communicated safety performance and progress to management and employees to provide up to date information.

Medical Office Support/Med. Secretary

University Of Medical Medical System
01.2021 - 08.2021
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Screened visitors and issued badges to maintain safety and security.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Maintained electronic filing systems and categorized documents.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Maintained daily report documents, memos and invoices.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Created and updated records and files to maintain document compliance.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Certified Nursing Assistant

University of Maryland Medical System
01.2021 - 08.2021
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Educated patients and family members on best home care practices for healing and recovery.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Geriatric Nursing Assistant

Catholic Charities
04.2018 - 09.2020
  • Referenced patient care plan to feed, bathe, dress, take vital signs and promote other individualized care while maintaining patient comfort and dignity.
  • Documented bath record, bowel and bladder training, meal completion and flow sheets to support patient care plan.
  • Changed incontinent patients and established verbal cueing for toileting, turning and repositioning to maintain skin integrity.
  • Lifted, moved, transferred and transported patients using proper body mechanics to prevent accidents.
  • Observed patients for changes in condition or behavior and reported developments to licensed nursing personnel.
  • Coordinated work tasks with other units and personnel to encourage smooth and efficient flow of information.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Delivered high-quality care to Type patients in hospital facility.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Security Guard

Abacus Corporation
11.2017 - 04.2018
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.

Cashier / Customer Service

Weis Markets
01.2017 - 10.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional products and services to increase revenue.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Child Care Assistant(YOUTH WORKS)

Eubie Blake Center
06.2011 - 08.2011
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked effectively in fast-paced environments.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Gained strong leadership skills by managing projects from start to finish.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed strong communication and organizational skills through working on group projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Delivered services to customer locations within specific timeframes.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Developed and maintained courteous and effective working relationships.
  • Skilled at working independently and collaboratively in a team environment.
  • Provided professional services and support in a dynamic work environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.

Office Assistant / Admin. Assistant

John Hopkins
08.2010 - 06.2011
  • Delivered clerical support by handling range of routine and special requirements.
  • Monitored security to help maintain equipment, data and information safety.
  • Scheduled and coordinated travel arrangements for office staff members.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Assisted with budgeting and financial management to keep office operating within budget.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Organized events and meetings to maximize capacity and keep event venues running smoothly.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Compiled and analyzed data to produce reports.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Input data into spreadsheets and databases.
  • Purchased and maintained office supplies.
  • Supported staff on special assignments and ad hoc projects.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Edited and proofread documents for accuracy and completeness.

Patient Care Technician

University Of Maryland Medical System
09.2023 - 02.2024
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Educated patients and families on proper care and treatment to facilitate successful home care.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Delivered high-quality care to Type patients in hospital facility.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

Education

Associate Of Science - Management

Post University, Waterbury, CT

Expanded Functions Dental Assistant - Dental Hygiene

All-State Career, Caroline Center, Baltimore, MD
11.2021

Certificate - Nursing

Caroline Center, Baltimore, MD
04.2018

HS Diploma - General Studies

Penn Foster High School, Scranton, PA
10.2017

Skills

  • Postmortem Care
  • Direct Patient Care
  • Patient Information
  • Feeding Assistance
  • Bathing and Dressing
  • Blood Glucose Monitoring
  • Patient Positioning Understanding
  • Acute and Rehabilitative Care
  • Taking Vital Signs
  • Team Player
  • Adaptability
  • Problem-Solving
  • Computer Skills
  • Microsoft Software Proficiency
  • Patient Education
  • Information Protection
  • Sterilization techniques
  • Healthy meal preparation
  • Specimen Collection
  • Patient Observation
  • Mobility Assistance
  • ADL support
  • Venipuncture
  • Specimen Preparation
  • Infection Control
  • Medical Testing
  • Patient confidentiality
  • Telemetry monitoring
  • Stress testing
  • Clinical Documentation
  • Cardiac monitoring

Certification

  • Certified Nursing Assistant
  • Geriatric Nursing Assistant
  • Certified Medication Technician
  • CPR Adult, Child, Infant & First Aid Certification
  • Dementia Training

Timeline

Patient Care Technician - University Of Maryland Medical System
09.2023 - 02.2024
Geriatric Nursing Assistant@ Life Bridge Health - Mindlance Health
04.2023 - 08.2023
Patient Care Associate - Life Bridge Health
09.2021 - 03.2023
Health&Safety Coordinator - Baltimore City Public Schools
08.2021 - 08.2022
Medical Office Support/Med. Secretary - University Of Medical Medical System
01.2021 - 08.2021
Certified Nursing Assistant - University of Maryland Medical System
01.2021 - 08.2021
Geriatric Nursing Assistant - Catholic Charities
04.2018 - 09.2020
Security Guard - Abacus Corporation
11.2017 - 04.2018
Cashier / Customer Service - Weis Markets
01.2017 - 10.2017
Child Care Assistant(YOUTH WORKS) - Eubie Blake Center
06.2011 - 08.2011
Office Assistant / Admin. Assistant - John Hopkins
08.2010 - 06.2011
Post University - Associate Of Science, Management
All-State Career, Caroline Center - Expanded Functions Dental Assistant, Dental Hygiene
Caroline Center - Certificate , Nursing
Penn Foster High School - HS Diploma, General Studies
  • Certified Nursing Assistant
  • Geriatric Nursing Assistant
  • Certified Medication Technician
  • CPR Adult, Child, Infant & First Aid Certification
  • Dementia Training

Similar Profiles

  • MASHAL EPPS

    MASHAL EPPSMASHAL EPPS

    Pharmacy Technician, Oncology at Mindlance HealthPharmacy Technician, Oncology at Mindlance Health

    View Profile
  • Akash Dhumne

    Akash DhumneAkash Dhumne

    Sr Healthcare Recruiter at Mindlance HealthSr Healthcare Recruiter at Mindlance Health

    View Profile
  • Jatin Muley

    Jatin MuleyJatin Muley

    Healthcare Recruiter at Mindlance HealthHealthcare Recruiter at Mindlance Health

    View Profile
Quantiera Tillery