Quantilery Pullet
T
Baker,LA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Communicative [Job Title] dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances. Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Proactive [Job Title] with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Friendly [Job Title] with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations. Service-oriented [Job Title] with [Number] years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Server
Waffle House
Baker, LA
01.2021 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
- Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.
- Served [Type], [Type] and [Type] beverages and offered refills.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Processed orders and sent to kitchen employees by [Action].
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
- Checked over [Number] daily IDs to verify ages and uphold [State] liquor laws.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Checked guests' identification before serving alcoholic beverages.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Carhop
Sonic
Baker, LA
05.2021 - 05.2021
- Balanced orders on trays weighing over [Number] lbs and delivered them to cars.
- Operated grills and fryers to prepare sandwiches and side items.
- Answered guest questions and promoted special products.
- Assisted customers in choosing menu items by providing food complementing information.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
- Completed company training program in record time.
- Maintained customer service standards with over [Number] customers daily.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Operated manual and electric appliances to peel, slice and trim food.
- Took over [Number] daily customer orders with [Number]% accuracy.
Cashier
Churches Chicken
Baker, LA
08.2020 - 10.2020
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Completed inventory counts and ordered merchandise.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked flexible schedule and extra shifts to meet business needs.
- Reviewed weekly sales ads and monitored price changes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Cashier
Popeyes® Louisana Kitchen
Baker, LA
08.2020 - 09.2020
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained cash drawer of $[Amount] or more per shift.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
GED -
Capitol High School
Baton Rouge, LA 08.2015 - 05.2019
Associate of Science - Computer Science
Baton Rouge College
Baton Rouge, LA 05.2019 - Current
Skills
Dining area maintenance
undefinedTimeline
Carhop
Sonic
05.2021 - 05.2021
Server
Waffle House
01.2021 - Current
Cashier
Churches Chicken
08.2020 - 10.2020
Cashier
Popeyes® Louisana Kitchen
08.2020 - 09.2020
Associate of Science - Computer Science
Baton Rouge College
05.2019 - Current
GED -
Capitol High School
08.2015 - 05.2019
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