Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quantrell Pinckney

Norcross

Summary

Professional with significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.

Overview

25
25
years of professional experience

Work History

Bus Attendant

USA Guided Tours
08.2024 - 06.2025
  • Salary: $18.00 USD
  • Hours per week: 40
  • Duties, Accomplishments and Related Skills:
  • Passenger Safety and Supervision:
  • Assisting with safe boarding and alighting, ensuring passengers are seated and buckled, and monitoring student behavior to maintain an orderly environment.
  • Support for Special Needs:
  • Providing physical assistance for students with disabilities, including operating lifts and securing wheelchairs or other adaptive devices, as well as addressing any specific health or comfort needs.
  • Driver Support:
  • Collaborating with the bus driver to manage the overall safety of the trip, potentially assisting with route information for substitute drivers, and helping to keep the bus clean and well-maintained.
  • Communication:
  • Serving as a liaison between parents, school staff, and the bus driver, relaying important information regarding student behavior or incidents.
  • Emergency Procedures:
  • Assisting with emergency evacuations and ensuring adherence to safety protocols.
  • Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.

Medical Asst/ Front Office Asst

Pediatric Health Center
06.2016 - 05.2022
  • Salary: $45,000.00 USD
  • Hours per week: 40
  • Duties, Accomplishments and Related Skills:
  • Clinical Duties:
  • Measuring and recording vital signs (blood pressure, pulse, temperature, height, weight).
  • Assisting physicians during physical examinations and minor surgical procedures.
  • Preparing and sterilizing medical instruments and equipment.
  • Performing clinical tasks such as drawing blood (phlebotomy), collecting specimens, conducting basic lab tests (e.g., EKGs), and administering injections or medications under supervision.
  • Providing patient education regarding medical conditions, treatments, and preventive care.
  • Updating and maintaining patient medical histories and records.
  • Administrative Duties:
  • Scheduling patient appointments.
  • Answering telephones and managing patient inquiries.
  • Maintaining patient records and ensuring confidentiality (HIPAA compliance).
  • Handling billing and insurance paperwork.
  • Managing medical supplies inventory and ordering new supplies
  • Okay to contact this Supervisor: Yes
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.

Medical Asst/ Front Office Asst

Kids Care Pediatric
11.2008 - 07.2011
  • Salary: $42,240.00 USD
  • Hours per week: 40
  • Duties, Accomplishments and Related Skills:
  • Clinical duties
  • Taking medical histories and vital signs: Interviewing patients and recording their medical history, taking and recording vital signs (blood pressure, temperature, pulse, respiration).
  • Assisting with patient examinations and procedures: Preparing patients for examinations, helping physicians during examinations by handing them instruments or materials.
  • Administering medications and injections: Giving patients injections or medications as directed by the physician and as permitted by state law.
  • Collecting and preparing laboratory specimens: Drawing blood, collecting urine or other specimens, and preparing them for laboratory testing.
  • Performing basic diagnostic tests: Operating equipment to administer routine diagnostic tests like EKGs.
  • Wound care: Cleaning wounds and changing dressings.
  • Patient education: Explaining procedures and treatments to patients, instructing them about medications or special diets.
  • Administrative duties
  • Scheduling appointments: Answering telephones and scheduling patient appointments.
  • Managing medical records: Updating and filing patient medical records, including electronic health records (EHRs).
  • Contacting insurance companies about billing, and obtaining prior authorizations.
  • Managing office inventory and supplies: Maintaining inventory of medical and office supplies, and initiating reorder when needed.
  • Supervisor: Dottie (919-938-3749)
  • Okay to contact this Supervisor: Yes

Dialysis Technician

Fresinius Kidney Care
05.2000 - 04.2004
  • Salary: $28,800.00 USD
  • Hours per week: 35
  • Duties, Accomplishments and Related Skills:
  • Patient Care:
  • Set up equipment and ensure proper function prior to treatment.
  • Welcome and prepare patients for dialysis, including explaining the procedure, obtaining vital signs and weight, performing vascular access evaluation, and administering local anesthesia or catheter care.
  • Initiate dialysis treatment according to prescribed orders, including blood flow and dialysate flow.
  • Monitor patients throughout the dialysis process, including vital signs, vascular access, and response to treatment, making adjustments as needed.
  • Respond to medical emergencies and implement interventions as directed by the RN or physician.
  • Discontinue dialysis treatment according to established procedures, including performing all relevant functions necessary for discontinuation and evaluating the patient prior to termination of venous access.
  • Obtain hemostasis and apply appropriate dressings.
  • Educate patients and family members on aspects of End Stage Renal Disease and reinforce treatment care.
  • Provide emotional support to patients during a challenging and emotionally charged experience.
  • Equipment Management:
  • Assemble, set up, and dismantle dialysis machines.
  • Test monitors and machine functions to ensure proper performance.
  • Perform routine maintenance, calibration, and quality control checks on dialysis equipment, machines, and water treatment systems.
  • Troubleshoot technical issues and resolve equipment malfunctions.
  • Clean and disinfect dialysis machines and equipment, ensuring a sterile environment.
  • Dispose of medical waste according to facility policy.
  • Administrative Tasks:
  • Document treatment details and patient progress in medical records or electronic health records (EHRs).
  • Collaborate and communicate effectively with the healthcare team (nurses, physicians, dietitians, social workers) to ensure high-quality patient care.
  • Assist with patient scheduling and managing inventory supplies.

Education

Technical or occupational certificate - Medical Assistant

Ultrasound Diagnostic
Cheverly, MD
01-2011

Technical or occupational certificate - CNA

Johnston Community College
Smithfield, NC
03-2008

Technical or occupational certificate - Phlebotomy

DSPS
Smithfield, NC
11-2005

Skills

  • Patient check-in and check-out
  • Patient scheduling
  • Microsoft office
  • Patient registration
  • Medical charting
  • Payment collection
  • EMR / EHR
  • Scheduling tests and procedures
  • CPR certified

Timeline

Bus Attendant

USA Guided Tours
08.2024 - 06.2025

Medical Asst/ Front Office Asst

Pediatric Health Center
06.2016 - 05.2022

Medical Asst/ Front Office Asst

Kids Care Pediatric
11.2008 - 07.2011

Dialysis Technician

Fresinius Kidney Care
05.2000 - 04.2004

Technical or occupational certificate - Medical Assistant

Ultrasound Diagnostic

Technical or occupational certificate - CNA

Johnston Community College

Technical or occupational certificate - Phlebotomy

DSPS

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Quantrell Pinckney