Summary
Overview
Work History
Education
Skills
Qualifications
Timeline
Generic

Quaris McKinney

Thomasville,Al

Summary

My objective is to find a promising career that meets my incoming needs as well as occupies my mind and challenges me to do better. By during so, I plan to strengthen my mind and build my work ethics to accomplish whatever is needed and more.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

2025
2025
years of professional experience

Work History

Merchandiser

Done Right Merchandising
Mooresville, North Carolina
10.2019 - 06.2024

My job duties as a Merchandiser traveling away from home weeks at a time remodeling and Merchandising big box retail stores , grocery chains, convenient stores and home improvement stores. As a Merchandiser my duties consist of performing organizing and analysing and having the ability to to read schematics and mapping process setting all types of variations using pegs ,peg boards,pushers,clip scripts,side wings,endcaps.Assembling and setting up products displays, counting and auditing inventory, building and disassembling gondolas being able to use and operate basic and heavy duty tools and equipment standing on my feet longs period of times along with being able to bend climb push or pull independently and with assistance of teamwork

  • Communicated and coordinated planogram execution with store management.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Built product displays and placed appropriate signage for merchandise.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Printed labels and tags for for-sale merchandise.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.

Tester Inspector

Failsafe Inspection Solutions
Alabaster, AL
06.2017 - 10.2017
  • Job Duties As a tester is to test fire hose new and use in fire truck with water pressure and inspect complete hose for holes and tears at up to 500 psi , Completely roll 50ft who and neatly place straighten by size color conditions etc
  • This general labor work required constant standing bending lifting and being able to work in all weather conduction and using tools such as wrenches and out of state traveling

Aviation Interior Mechanic Assembler

MSB
Savannah, GA
01.2017 - 03.2017
  • Company Overview: Aerospace
  • My Job Duties As a assembler responsible for putting together component parts or pieces adhering to a specified set of blueprints or schematics.Building installing and modifying newaircraft interior along with adjust decorative materials on interior parts including fabrics, leather, foam, carpet and matting, being proficient in the usage of air powered tools and other related equipment Maintains a safe and clean working environment by complying with procedures, rules, and regulations
  • Aerospace
  • Performed detailed inspections of trim pieces including moldings, handles and knobs.
  • Kept records of parts and equipment used in projects to update inventory.
  • Inspected materials and equipment regularly to check for potential hazards and machine defects.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.

Order Selector

Associated Wholesale Grocers
Kenosha, WI
12.2016 - 03.2017
  • My Job duties as a selector was fulfilling assigned orders using vocollect system as quickly and accurately as possible
  • My tasks include the selecting, staging, packaging and loading of customer orders to be delivered without damage or error, building pallets with high expectation and working quickly and accurately , having the ability to operate a electric pallet jack and using a handheld device which allowed me to track each product by location scanning products tracking and processing , along with neatly sorting products on a pallet using shrink wrapping and labeling them and prepared to transporting to dock
  • Followed established procedures regarding hazardous materials handling and packaging requirements.
  • Verified accuracy of orders prior to loading onto delivery trucks.
  • Confirmed shipments against purchase orders for correctness of items, quantity, and quality.
  • Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
  • Used handheld scanners to key in data for packages.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.

Security Guard

Wallace Wood Products
Demopolis, AL
07.2016 - 12.2016
  • As a security guard my duties was to monitor and authorize mill premises entrance and exit using daily security reports I log all activities and irregularities , such as equipment or property damage, if there were to be any unauthorized persons or any unusual occurrences
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Reviewed security logs to ensure proper documentation was maintained.
  • Identified suspicious activity to determine appropriate response.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Answered questions from the public regarding facility rules and regulations.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Operated equipment and machinery according to safety guidelines.

Inventory Associate

Wis International Inc.
Demopolis, AL
01.2016 - 07.2016
  • As A Inventory Associate my duties was to use handheld barcode terminal to count retail merchandise in a timely manner along creating reports keeping material neat and supply trackers.I was responsible for the flow of merchandise from a central point of delivery to the retail sales floor, an internal destination, or into a shipping or delivery process
  • When working in this role, you may be responsible for receiving, unpacking, processing, organizing, storing, packaging and labeling merchandise
  • Coordinated logistics for inventory movement between locations.
  • Analyzed inventory trends to forecast future needs and prevent overstock.
  • Managed inventory levels to ensure optimal stock at all times.
  • Performed inventory counts and ordered materials.
  • Maintained inventory and supply levels to manage production workflows.

Night Auditor Guest Representative

Quality Inn And Suites
Thomasville, AL
03.2015 - 12.2015
  • My responsibility is balancing the revenue and expense transactions, which occurred during the day at the hotel
  • Responsible for the overall verification expenses were claimed, preparing reports for the next day's work, including reconciling accounts at a high level of detail
  • Performing exceptional Customer service and hospitality to clients and guest greeting guests, checking them in and out of the hotel, and addressing other questions or needs in regard to hotel services
  • Received payments from customers via cash or credit cards.
  • Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
  • Resolved customer issues quickly while maintaining a high level of professionalism.
  • Processed guest check-outs, including payment processing and providing receipts.
  • Provided support to housekeeping staff by preparing keys for departing guests when requested.
  • Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
  • Prepared detailed audit reports at the end of each shift.
  • Greeted arriving guests and checked them in to their rooms.
  • Maintained a secure environment for the protection of guests' property and assets.
  • Performed routine maintenance tasks around the lobby area such as cleaning up spills or debris after hours.
  • Maintained cleanliness of bathrooms, lobby and front desk.
  • Verified customer credit to establish payment method for accommodations.
  • Answered incoming calls, responded to inquiries, and routed calls accordingly.
  • Coordinated with housekeeping staff to ensure rooms were ready for occupancy when requested by guests.

Customer Service

Sears Holding
Mobile, AL
10.2012 - 01.2013
  • Job Duties: Answer inbound call for customers who are looking to purchase and sears products such as appliances
  • Along with retail I also had resources to check customers order statues and offer promotions and calls transfers and also set up nears delivery dates

Customer Service Rep.

Alorica Inc.
Saraland, AL
04.2011 - 09.2012
  • Job Duties: include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing best customer service and helpful solutions to their problems.Answering phones from customers professionally and responding to customer inquiries and complaints
  • Researching required information using available resources.Handling and resolving customer complaints regarding product sales to customer service problems.Providing customers with the organization's service and product information
  • Processing forms, orders, and applications requested by the customers.Identifying, escalating priority issues and reporting to the high-level management.Routing inbound calls to the appropriate resources.Following up complicated customer calls where required.Completing call notes and call reports as necessary and updating them in the CRM.Obtaining and evaluating all relevant data to handle complaints and inquiries
  • Recording details of comments, inquiries, complaints, and actions taken.Managing administration, communicating and coordinating with internal departments
  • Other duties as assigned
  • Took special orders in person and over telephone, generating additional revenue every month.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Implemented innovative methods for streamlining the customer service process.
  • Answered customer inquiries via phone, email, and chat.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Collected deposits or payments and arranged for billing.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Machine Operator

Dakota Tube Inc
Watertown
  • My responsibility as a machine operator includes Collaborated with supervisors to develop efficient methods Using machine equipment for drilling sawing sanding tube piping for tractor equipment my role also included quality control and inventory management maintaining a clean a safe workplace area

General Labor and Assembly

Mac Miller's Co.
Saraland, AL
  • Job Duties : As a assembly warehouse associate my responsible for putting together component parts or pieces adhering to a specified set of blueprints or schematics.Aligning components and parts, either manually or with hoists
  • Uses hand tools or machines to assemble parts having Good communication skills.Ability to operate soldering machines
  • As well as the ability to create and Interpret technical documentation
  • Measured materials accurately prior to cutting them into required sizes and shapes.
  • Followed safety protocols when operating machinery and equipment.

Education

High School -

Amelia Love Johnson High School
Thomaston, AL
05.2010

Skills

  • Basic computer knowledge and navigation skills
  • Quality assurance
  • Microsoft Excel
  • Paperwork processing
  • Call center experience
  • Merchandise upselling
  • Customer service
  • Shipment unpacking
  • Inventory control
  • Order fulfillment
  • Guest relations

Qualifications

  • Order Selector
  • Fixtures Installer/Merchandiser
  • Line Operator
  • Machine Operator
  • Assembly
  • Security
  • Customer Service Call Center
  • Telecommunications
  • Sales
  • Sanitation
  • General Labor
  • Quality Assurance
  • Done Right Merchandiser

Timeline

Merchandiser

Done Right Merchandising
10.2019 - 06.2024

Tester Inspector

Failsafe Inspection Solutions
06.2017 - 10.2017

Aviation Interior Mechanic Assembler

MSB
01.2017 - 03.2017

Order Selector

Associated Wholesale Grocers
12.2016 - 03.2017

Security Guard

Wallace Wood Products
07.2016 - 12.2016

Inventory Associate

Wis International Inc.
01.2016 - 07.2016

Night Auditor Guest Representative

Quality Inn And Suites
03.2015 - 12.2015

Customer Service

Sears Holding
10.2012 - 01.2013

Customer Service Rep.

Alorica Inc.
04.2011 - 09.2012

Machine Operator

Dakota Tube Inc

General Labor and Assembly

Mac Miller's Co.

High School -

Amelia Love Johnson High School
Quaris McKinney