Quartisha Crump-Grant
Colorado Springs,CO
Summary
A military wife, who finally can get back into the workforce now that my children are in school. I'm a motivated criminal justice student seeking to develop experience working with the police department. I'm also a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Material Handler
Schnieder Electric
03.2019 - 11.2019
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Performed cycle counts and inventory control to accurately track product levels.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Medical Records
Mountainview Medical Imaging
05.2018 - 03.2019
- Reviewed medical records meticulously for accurate interpretation of claimants'' functional abilities and limitations.
- Maintained medical records accurately, ensuring proper documentation for future reference and continuity of care.
- Facilitated seamless communication between various healthcare departments through proper management of medical records transfers.
- Created and maintained safeguards against unauthorized access and use of computer-based medical records.
- Improved patient care by efficiently managing and organizing medical records, appointments, and admissions.
- Reduced errors in documentation by meticulously reviewing medical records and verifying information accuracy.
Bookkeeper
BiLo Foods
02.2018 - 05.2018
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
Pharmacy Technician
Ingles
06.2016 - 02.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Night Shift Lead
Starbucks(Ingles)
02.2014 - 06.2016
- Ensured smooth handover between shifts by maintaining clear communication channels with day shift leads.
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Resolved conflicts among team members, fostering a respectful and collaborative work atmosphere.
- Oversaw maintenance schedules for equipment used during the night shift, minimizing downtime due to breakdowns or repairs while maximizing operational efficiency.
- Continuously worked towards meeting or surpassing established nightly performance goals set forth by upper management teams.
- Conducted thorough end-of-shift reports detailing any issues encountered throughout the night, allowing for prompt resolution before the start of the next workday.
Cashier
Sweet Treats
06.2012 - 02.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
McDonalds
06.2012 - 06.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Associate of Applied Science - Criminal Justice Technology Forensic Science
Fayetteville Technical Community College
Fayetteville, NC12.2023
Associate of Applied Science - Criminal Justice Technology
Fayetteville Technical Community College
12.2023
Skills
- Material Handling
- Loading and unloading
- Order Picking
- Positive Attitude
- Updating Medical Records
- Medical Records Retention
- Electronic Medical Records Usage
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Insurance Billing
- Medication Dispensing
- Bookkeeping
- Technical knowledge
- Safety awareness
- Training and mentoring
- Supervisory Experience
- Employee Motivation
Timeline
Material Handler
Schnieder Electric
03.2019 - 11.2019
Medical Records
Mountainview Medical Imaging
05.2018 - 03.2019
Bookkeeper
BiLo Foods
02.2018 - 05.2018
Pharmacy Technician
Ingles
06.2016 - 02.2018
Night Shift Lead
Starbucks(Ingles)
02.2014 - 06.2016
Cashier
Sweet Treats
06.2012 - 02.2014
Cashier
McDonalds
06.2012 - 06.2013
Associate of Applied Science - Criminal Justice Technology Forensic Science
Fayetteville Technical Community College
Associate of Applied Science - Criminal Justice Technology
Fayetteville Technical Community College
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