Quashawn Hall

• Worked fast to complete tasks and meet daily deadlines.
• Followed instructions and procedures to complete assigned tasks.
• Maintained work areas by cleaning and straightening for maximum productivity and safety.
• Cleaned and straightened work areas to maximize productivity and safety.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
• Improved team morale and productivity through effective communication and active listening skills.
• Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.

• Kept warehouse up to safety and health regulations at all times.
• Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
• Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
• Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
• Improved efficiency with quick and accurate loading of boxes.
• Managed day-to-day operations of warehouse to keep everything running smoothly.
• Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
• Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
• Checked packages and merchandise for damage and notified vendors.

• Resolved customer complaints professionally, maintaining high levels of customer satisfaction.
• Coordinated with other departments within the store to provide comprehensive assistance for any customer inquiries, fostering a seamless and friendly shopping experience.
• Assisted customers with fuel pump usage, ensuring a positive experience.
• Monitored fuel levels to prevent shortages and communicate timely orders for replenishment.
• Collaborated with team members to maintain cleanliness and organization of the fuel area.
• Facilitated seamless payment transactions for customers using cash, credit cards or loyalty programs, enhancing customer convenience.
• Contributed to a safe working environment by adhering to strict safety regulations and guidelines in handling hazardous materials.
• Maintained detailed knowledge about different types of fuels offered at the station, enabling informed recommendations based on specific customer needs or preferences.
• Increased productivity by multitasking between cashier duties and attending to customers at the fuel pumps.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Developed feedback system for customers to share their service experience, leading to actionable improvements.

Worked diligently to achieve high standards of performance.