Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Quashawn McFarlane

Troy

Summary

Dedicated and service-oriented with a background in retail and logistics. Experienced in cash handling and customer relationship management, focused on delivering high-quality service and resolving customer issues effectively. I also thrive in fast-paced environments and I believe I'm able to adaptable to last-minute changes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Vsa

Hertz Car Rental
Loudonville
03.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Clean and detail vehicles
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.

Loader

UPS
Latham
05.2023 - 03.2024
  • Loaded packages onto delivery trucks for efficient transport.
  • Followed safety protocols to maintain a secure working environment.
  • Collaborated with team members to ensure timely loading schedules.
  • Inspected packages for damage before loading onto vehicles.
  • Maintained cleanliness and organization of loading areas and equipment.

Cashier

Dicks Sporing Goods
Latham
09.2021 - 09.2022
  • Processed customer transactions efficiently and accurately at a busy retail environment.
  • Assisted customers with product inquiries and provided exceptional service support.
  • Handled cash, credit, and electronic payments following company policies.
  • Resolved customer complaints politely, ensuring satisfaction with service received.
  • Operated point-of-sale system to track sales and manage daily cash flow accurately.

Education

High School Diploma -

Hudson Valley Community College
Troy, NY

Skills

  • I believe I've developed great people skills and the ability to adapt in uncomfortable environments
  • Team collaboration
  • Customer relationship management
  • Cash handling
  • Time management
  • Problem solving
  • Attention to detail

Affiliations

  • Volunteer Coach For Lansingburgh Junior Varsity / Varsity
  • Member of the 2022-23 Hudson Valley Mens Basketball Team
  • Former Football and Basketball Athlete
  • I'veIve been apart of several events with as a player or coach as staff to help support the community of Lansingburgh

Certification

  • Previously license security

Languages

English
Full Professional

Timeline

Vsa

Hertz Car Rental
03.2024 - Current

Loader

UPS
05.2023 - 03.2024

Cashier

Dicks Sporing Goods
09.2021 - 09.2022

High School Diploma -

Hudson Valley Community College

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Quashawn McFarlane