Quashea Fitzgerald-Smith
Atlantic City,NJ
Summary
Experienced in fast-paced environments and can adapt to any changes and last-minute situations. Works harder under pressure and consistently earns good marks for good sales and great customer service. A fast and hardworking employee whose great at multitasking and time management; and determined to giving every customer a memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Tropicana Casino And Resort
Atlantic City, NJ
08.2024 - Current
- Worked with sales team members to achieve a weekly group target
- Answered questions to improve satisfaction
- Worked great under pressure as well as in a busy fast paced environment
Crew Member
McDonald's
Absecon, NJ
01.2023 - 07.2024
- Performed cashier duties such as taking orders while also collecting payments
- Assembled meals per guest request
- Maintained safe food handling practices
- Spoke nicely with customers while taking orders to promote a positive image for business
Retail Worker
Nautica Retail
Atlantic City, NJ
07.2022 - 12.2022
- Restocked shelves as needed to ensure sufficient inventory levels
- Greeted customers with a smile and provided great customer service
- Took in customers recommendations and provided them with the best result
Education
Social Work -
Morgan State University
Baltimore, MD05.2027
High School Diploma -
05.2024
Skills
- Great customer service
- Effective communication
- Problem solving
- Teamwork and collaboration
- Sales techniques
- Multitasking
Certification
ServSafe Certification
Accomplishments
Additional Standing Reward, 10/24
Languages
American Sign Language, Limited
Timeline
Sales Associate
Tropicana Casino And Resort
08.2024 - Current
Crew Member
McDonald's
01.2023 - 07.2024
Retail Worker
Nautica Retail
07.2022 - 12.2022
ServSafe Certification
Social Work -
Morgan State University
High School Diploma -
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