Quasheba Knight
Tax Preparer
Milwaukee,WI
Summary
A highly organized and detail-oriented Office Assistant with over 5 years of experience providing administrative support to a variety of departments. Deadline-oriented Tax Professional adept at quickly assessing customer needs, developing strategic plans and completing returns to maximize deductions and minimize liabilities. Pursuing role with tax preparation services organization.
Overview
4
4
years of professional experience
Work History
Tax Preparer
Jackson Hewitt
12.2023 - Current
- Streamlined the tax filing process for clients by utilizing advanced tax software and ensuring accurate data entry.
- Enhanced client satisfaction by providing personalized tax preparation services and addressing their specific financial needs.
- Reduced client audit risk by thorough verification of income, deductions, and credits on tax returns.
- Maximized client refunds with diligent identification of applicable deductions and credits.
- Collaborated with colleagues to share best practices, enhancing overall team performance.
transport driver
Truth Well
01.2020 - Current
- Completed thorough vehicle inspections to ensure passenger safety.
- Maintained a professional demeanor to positively represent the company and provide excellent customer service.
- Transported patients to medical facilities, and assisted them in and out of the vehicle.
- Demonstrated excellent problem solving skills
- Maintained records of patient information, trip details, and vehicle maintenance logs.
Office Assistant
Howard’s Business Solutions
01.2021 - 12.2023
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Optimized workflow processes through regular evaluation of office procedures for potential improvements.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Presented audit findings to accounting manager after reviewing results and paperwork.
- Improved accuracy in timekeeping records by training supervisors on proper time clock usage and reporting procedures.
- Reconciled bank and payroll records routinely to verify accuracy.
Education
Associate in early childhood education -
Milwaukee Area Technical College
M05.2010
Skills
- Entry level Microsoft Word
- Cashflow planning and management
- State & federal tax codes
- Bookkeeping
- Exceptional communication
- Entry level Microsoft Excel
Timeline
Tax Preparer
Jackson Hewitt
12.2023 - Current
Office Assistant
Howard’s Business Solutions
01.2021 - 12.2023
transport driver
Truth Well
01.2020 - Current
Associate in early childhood education -
Milwaukee Area Technical College
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