Quasheba Knight
Tax Preparer
Milwaukee,WI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Detail-oriented Tax Preparer with over several years of experience in tax preparation for numerous entities. Expert in managing paperwork for tax returns, extensions, tax planning calculations and write-ups. Quick to build rapport with clients leading to long-term business relationships.
Overview
4
4
years of professional experience
Work History
Tax Preparer
Jackson Hewitt
12.2023 - Current
- Streamlined tax filing processes for clients, ensuring a smooth and efficient experience.
- Enhanced client satisfaction by providing personalized tax preparation services and addressing their specific financial needs.
- Reduced client audit risk by through verification of income, deductions, and credits on tax returns.
- Maximized client refunds with diligent identification of applicable deductions and credits.
- Collaborated with colleagues to share best practices, enhancing overall team performance,
Transport Driver
Truth Well
01.2020 - Current
- Completed thorough vehicle inspections before each shift to maintain optimal performance standards and ensure passenger safety.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Demonstrated excellent problem-solving skills when faced with unforeseen challenges such as road closures or weather-related concerns affecting transport timelines.
- Maintained accurate records of patient information, trip details, and vehicle maintenance logs to ensure smooth operations.
Office Assistant
Howard’s Business Solutions
01.2021 - 12.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Purchased and maintained office supplies.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Completed payroll for employees and maintained detailed records of procedures.
- Optimized workflow processes through regular evaluation of office procedures for potential improvements.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
Associate of Arts - Early Childhood Education
Milwaukee Area Technical College
Milwaukee, WI05.2010
Skills
- Multi-line phone proficiency
- Bookkeeping
- Relationship Building
- Time Management
- Microsoft Office
- Positive Attitude
- Meticulous attention to detail
- Accounts Payable and Receivable
- Team Collaboration
- Payroll Processing
- Income Tax Preparation
- Local, state, and federal tax returns
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Tax Preparer
Jackson Hewitt
12.2023 - Current
Office Assistant
Howard’s Business Solutions
01.2021 - 12.2023
Transport Driver
Truth Well
01.2020 - Current
Associate of Arts - Early Childhood Education
Milwaukee Area Technical College
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