Quashona Allen
Paterson,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Schedule Coordinator
Riverside Medical Group
2021.10 - 2022.08
- Organized company-wide events such as conferences, workshops, and training sessions by coordinating schedules, venues, and resources efficiently.
- Enhanced customer satisfaction with timely coordination of appointments and service requests.
- Set schedules for over 75 staff by planning and designating shifts and hours
Production Line Leader
Parré Chocolat
2018.11 - 2021.04
- Oversaw facility cleanliness and organization in compliance with industry regulations and internal guidelines designed to uphold best practices.
- Managed staff scheduling efficiently to ensure adequate coverage across all shifts while minimizing overtime expenses.
- Completed job cards correctly and on time.
- Maintained high-quality standards by closely monitoring production line outputs and identifying areas for improvement
CNC Operator
Coining Manufacturing
2018.02 - 2020.03
- Enhanced workplace safety by following all company protocols and guidelines during daily operations.
- Ensured high-quality products by conducting regular inspections of finished parts and addressing any issues promptly.
- Adhered to strict quality control standards by using precision measuring tools such as micrometers or calipers during inspection process of finished products.
- Completed projects on time by efficiently managing workload and prioritizing tasks according to deadlines.
- Maintained accurate records of all completed jobs, tracking progress throughout production cycle to ensure timely delivery to customers.
Counter Person
Stone Cliff Cleaners
2016.01 - 2018.04
- Enhanced customer satisfaction by providing friendly and efficient service at counter.
- Established rapport with regular clients through consistent and memorable customer service interactions.
- Contributed to increased sales by recommending additional services based on individual customer needs.
- Managed garment handling carefully, preventing damage or loss of customers'' items.
- Processed customer orders and accurately entered into order system.
- Processed both cash and card purchases and returns.
CNA - Certified Nursing Assistant
Riverview Subacute Care
2012.09 - 2016.12
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted patients with daily living activities, promoting independence and dignity.
CNA
Maywood Center
2012.08 - 2013.05
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
CNA - Certified Nursing Assistant
Doctors Subacute Care
2011.06 - 2012.08
- Provided emotional support for patients during challenging times, fostering positive healing environment.
- Assisted patients with daily living activities, promoting independence and dignity.
Dietary Aide/Server
Wayne View Care Center
2006.05 - 2010.11
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to smooth-running operation.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Front Line Leader
Linens 'n Things
2004.05 - 2006.05
- Operated POS cash register and equipment to collect payments.
- Resolved customer complaints professionally, maintaining positive brand image and fostering customer retention.
- Communicated with customers and team members to solve problems.
- Trained team members on cash register operation and cash handling.
- Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
- Scheduled breaks for team members, promoting fair work environment while maximizing coverage during peak hours.
- Coordinated staff scheduling to maximize productivity while maintaining employee satisfaction
- Improved customer satisfaction rates through attentive service and prompt resolution of issues
Education
PCT -
AMG Medical Institute
Paterson, NJDiploma -
John F Kennedy High School
Paterson, NJSkills
- Written and Verbal Communication
- Cash Handling and Management
- Customer Service
- Organizational Skills
- Time Management
- Multitasking Abilities
- Deadline Oriented
- Attention to Detail
- Mathematics Skills
- Assembly and Production
- Computer Literacy
- Production Knowledge
Timeline
Schedule Coordinator
Riverside Medical Group
2021.10 - 2022.08
Production Line Leader
Parré Chocolat
2018.11 - 2021.04
CNC Operator
Coining Manufacturing
2018.02 - 2020.03
Counter Person
Stone Cliff Cleaners
2016.01 - 2018.04
CNA - Certified Nursing Assistant
Riverview Subacute Care
2012.09 - 2016.12
CNA
Maywood Center
2012.08 - 2013.05
CNA - Certified Nursing Assistant
Doctors Subacute Care
2011.06 - 2012.08
Dietary Aide/Server
Wayne View Care Center
2006.05 - 2010.11
Front Line Leader
Linens 'n Things
2004.05 - 2006.05
PCT -
AMG Medical Institute
Diploma -
John F Kennedy High School
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