Open To Work
Quataj Jackson
Fairfield,CA
Summary
Results-driven Air Terminal Senior Controller with extensive experience in managing day-to-day tactical air terminal operations in high-tempo environments. Proven ability to oversee flight line activities, coordinate aircraft movements, and ensure the safe and compliant transportation of passengers, sensitive cargo, and human remains. Recognized for exceptional operational discipline and strong leadership skills, consistently maintaining mission readiness while upholding strict adherence to safety and regulatory standards. Committed to fostering a culture of excellence and efficiency in all aspects of air terminal operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Air Terminal Senior Controller
United States Air Force, USAF
Travis AFB, CA
01.2025 - 02.2026
- Directed day-to-day tactical air terminal operations, ensuring safe and efficient flight line execution.
- Monitored and coordinated aircraft arrivals and departures to maintain operational flow and mission timelines.
- Oversaw the movement and accountability of passengers, aircraft parts, and human remains in accordance with established procedures and compliance requirements.
- Enforced safety standards and operational regulations across all flight line activities.
- Coordinated with aircrew, ground personnel, and supporting agencies to ensure seamless aircraft servicing and passenger processing.
- Maintained real-time situational awareness of air terminal operations to mitigate risk and prevent delays.
- Supervised and provided guidance to personnel supporting air terminal functions.
- Led and mentored junior personnel in operational procedures, safety protocols, and mission execution standards.
- Fostered a culture of accountability, precision, and operational excellence.
- Supported training and readiness initiatives to ensure team proficiency in air terminal operations.
Air Terminal Shift Supervisor
United States Air Force, USAF
Travis AFB, CA
02.2024 - 01.2025
- Supervised daily operations, ensuring compliance with safety and security protocols.
- Trained and mentored junior personnel on operational procedures and best practices.
- Coordinated shift schedules to optimize workforce efficiency and coverage.
- Conducted inspections of equipment and facilities, identifying maintenance needs proactively.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
Fleet Services Supervisor
United States Air Force, USAF
Travis AFB, CA
02.2022 - 02.2024
- Oversaw daily operations, ensuring compliance with safety and regulatory standards.
- Trained and mentored junior personnel on best practices and operational protocols.
- Implemented process improvements that enhanced workflow efficiency and reduced delays.
- Coordinated logistics for mission-critical supplies, optimizing resource allocation across teams.
Vehicle Control Officer
United States Air Force, USAF
Travis AFB, CA
11.2019 - 02.2022
- Executed operational protocols to ensure adherence to company policies and procedures.
- Coordinated team activities to enhance workflow efficiency and productivity.
- Monitored inventory levels, facilitating timely replenishment and minimizing shortages.
- Conducted quality inspections, ensuring compliance with safety and performance standards.
Fleet Service Agent
United States Air Force, USAF
Travis AFB, CA
07.2019 - 11.2019
- Operated ground support equipment to ensure timely aircraft servicing and readiness.
- Conducted pre-flight inspections on aircraft to maintain safety and compliance standards.
- Coordinated fuel operations, monitoring fuel levels and ensuring proper refueling procedures.
- Assisted in loading and unloading cargo, optimizing space for efficient transport and delivery.
Education
High School Diploma - Equivalent
Westside High School
Augusta, GA06-2018
Skills
- Flight line Operations Systems
- Passenger & Cargo Processing Documentation
- Operational Reporting & Tracking
- Logistics Coordination Tools
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Team collaboration
- Active listening
- Effective communication
- Strategic planning
- Microsoft Excel
Certification
- Air Terminal Operations Qualification
- Hazardous Material Inspection & Handling
- Safety & Compliance Training
- Leadership & Supervisory Training
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteTimeline
Air Terminal Senior Controller
United States Air Force, USAF
01.2025 - 02.2026
Air Terminal Shift Supervisor
United States Air Force, USAF
02.2024 - 01.2025
Fleet Services Supervisor
United States Air Force, USAF
02.2022 - 02.2024
Vehicle Control Officer
United States Air Force, USAF
11.2019 - 02.2022
Fleet Service Agent
United States Air Force, USAF
07.2019 - 11.2019
High School Diploma - Equivalent
Westside High School
Additional Information
- Active Security Clearance
- Available for relocation and shift-based operations
- Strong verbal and written communication skills