Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quaterius D'vaun Shanks

Houston

Summary

Versatile professional with experience in management, sales, information technology, and aero mechanics. Proven track record of success in diverse fields, bringing a unique blend of skills and expertise to any role. Adapts quickly to new challenges and consistently exceeds expectations. Dynamic and resourceful individual well-equipped to excel in any environment.

Overview

8
8
years of professional experience

Work History

FOH Team Member

Hopdoddy Burger Bar
07.2023 - Current
  • Answered customers' questions, recommended items, and recorded order information.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Helped guests at tables when in need of assistance.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Computer System Quality Tester and Configuration

CSAT Solutions
12.2021 - 05.2023
  • Tested assigned computer systems in need for quality control to ensure client satisfaction.
  • Crossed trained within the system configuration department. This section would include conducting tests within the BIOS sector of the system.
  • Over exceeded department expectations within the measured Units per hour.

Sales Representative

Pet City Houston
05.2019 - 09.2021
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Prepared and processed contracts for new and existing clients.
  • Fostered relationships with clients to expand clientele base, enhance loyalty and retention.
  • Identified client needs to deliver relevant product solutions and promotions and meet target budgets.

Airman Basic E-1

United States Air Force
04.2017 - 02.2018
  • Organized and detail-oriented with a strong work ethic.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.

Education

GED -

National Guard Youth Challenge Program
Minden, LA
07.2013

Skills

  • Entry Level Python Education
  • Entry Level Computer Maintenance and IT Experience
  • Entry Level Audio Engineer
  • Basic Game Development Education
  • Customer engagement
  • Phone etiquette
  • Fostering relationships
  • Order entry and tracking
  • Sales transaction processing proficiency
  • Social perceptiveness
  • Effective team engagement
  • Money handling

Timeline

FOH Team Member

Hopdoddy Burger Bar
07.2023 - Current

Computer System Quality Tester and Configuration

CSAT Solutions
12.2021 - 05.2023

Sales Representative

Pet City Houston
05.2019 - 09.2021

Airman Basic E-1

United States Air Force
04.2017 - 02.2018

GED -

National Guard Youth Challenge Program

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