Oversees daily operations, ensuring compliance with company policies and local regulations.
Manage tenant relations, addressing concerns and resolving conflicts promptly to maintain satisfaction.
Coordinates property maintenance, scheduling repairs and inspections to uphold facility standards.
Certified Pharmacy Technician
ProCare
Southborough, MA, US
02.2025 - 04.2025
Loaded and unloaded CubeX machines at different facilities for cycle counting and auditing purposes.
Streamlined workflow processes to enhance efficiency in medication dispensing.
Stocked, labeled, and inventoried medication to keep accurate records.
Lead Pharmacy Technician
East Boston Neighborhood Health Center
East Boston, MA, US
12.2022 - 03.2024
Supervised pharmacy technicians and coordinated day-to-day assignments.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Certified Pharmacy Technician
Tufts Medical Center
Boston, MA, US
01.2023 - 01.2024
Assisted pharmacists with medication therapy management and patient counseling initiatives.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Collaborated with nursing staff to address medication-related concerns and provide timely resolutions.
Senior Certified Pharmacy Technician
Pillpack by Amazon
Manchester, NH, US
02.2021 - 11.2021
Collaborated with pharmacists to resolve medication-related issues, improving patient safety outcomes.
Optimized workflow processes by collaborating with team members on task prioritization and assignment delegation.
Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
Traveling Pharmacy Technician
AP Staffing
Boston, MA, US
12.2018 - 02.2020
Collaborated with healthcare professionals to improve patient care outcomes through effective communication.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Certified Pharmacy Technician
BMC Yawkey Outpatient Pharmacy
Boston, MA, US
06.2018 - 10.2018
Assisted with implementing an Outpatient Pediatric Acute Asthma pharmacy pilot program that provided enrolled participants quick and efficient prescription deliveries at the end of their doctor's appointments.
Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Assisted pharmacists in preparing prescriptions and managing inventory.
Overnight Order Entry Technician
Omnicare
Peabody, MA, US
05.2017 - 05.2018
Maintained inventory records and ensured data integrity in order management system.
Collaborated with shipping and logistics teams to ensure timely delivery of customer orders, addressing any potential delays or challenges proactively.
Processed and entered large volumes of orders accurately within tight deadlines.
Administrative Assistant
OfficeTeam
Boston, MA, US
01.2015 - 12.2016
Coordinated office operations, ensuring seamless workflow and communication among departments.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Enhanced office environment, organizing spaces for better workflow and employee comfort.
Assistant Manager
U-Haul
Lynn, MA, US
02.2015 - 02.2016
Supervised daily operations, ensuring adherence to company policies and procedures.
Analyzed inventory levels, optimizing stock management processes for efficiency.
Supervised day-to-day operations to meet performance, quality and service expectations.
Front End Supervisor
PriceRite
Lynn, MA, US
09.2013 - 11.2015
Trained and mentored team members on customer service techniques and product knowledge.
Resolved customer complaints efficiently, fostering a positive shopping environment.
Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
Registered Pharmacy Technician
Rite Aide Pharmacy
Everett, MA, US
05.2011 - 05.2012
Led initiatives to enhance customer service experience through effective communication and problem-solving strategies.
Developed wellness programs to enhance employee engagement and promote healthy lifestyles.
Conducted workshops on stress management, nutrition, and physical fitness for diverse audiences.
Materials Management Technician
Soliant Health LLC
Boston, MA, US
01.2010 - 07.2010
Trained technicians, nurses, and interns, on the operation of their new drug dispensing software called Box Picker.
Ensured smooth coordination between shipping and receiving teams, facilitating the prompt transfer of goods within designated timelines.
Managed inventory levels to ensure timely availability of medical supplies.
Senior Certified Pharmacy Technician
Walgreens Pharmacy
Roxbury, MA, US
01.2001 - 01.2008
Supervised medication dispensing processes to ensure compliance with regulatory standards.
Trained and mentored junior pharmacy technicians on best practices and operational procedures.
Collaborated with healthcare professionals to verify prescription accuracy and resolve discrepancies.