Summary
Overview
Work History
Education
Skills
Timeline
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Quatisha Jackson

Somerville,NJ

Summary

Dynamic professional with extensive experience in office administration and client relations at DCA Housing of Somerset County. Proven ability to manage multi-line phone systems and enhance organizational efficiency. Skilled in data entry and time management, fostering positive interactions and ensuring seamless operations. Committed to delivering exceptional service and support.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

8
8
years of professional experience

Work History

Receptionist /Volunteer Coordinator

DCA Housing Of Somerset County
02.2016 - 04.2018
  • Answered central telephone system and directed calls accordingly.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Corresponded with clients through email, telephone, or postal mail.

HHA

Chelsea Senior Living
05.2018 - 03.2023
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Administered medication as directed, adhering to care plans.
  • Monitored patients' health status and reported changes to healthcare team.
  • Documented patient progress and maintained accurate records for care continuity.
  • Provided emotional support to patients and families, fostering trust and compassion.
  • Coordinated with medical professionals to develop individualized care strategies.

Receptionist

Sonesta ES Suites
03.2023 - 05.2024
  • Greeted visitors and directed them to appropriate personnel, ensuring positive first impressions.
  • Answered multi-line phone system, managing incoming calls efficiently and professionally.
  • Managed front desk area, maintaining cleanliness and organization for welcoming atmosphere.
  • Assisted in handling incoming packages and mail distribution, ensuring timely delivery to staff.

Education

High School Diploma -

Bound Brook High School
Bound Brook, NJ
06-2014

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Scheduling appointments
  • Office administration
  • Multi-line telephone operation
  • Customer/Client relations
  • Verbal and written communication

Timeline

Receptionist

Sonesta ES Suites
03.2023 - 05.2024

HHA

Chelsea Senior Living
05.2018 - 03.2023

Receptionist /Volunteer Coordinator

DCA Housing Of Somerset County
02.2016 - 04.2018

High School Diploma -

Bound Brook High School

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