Quawanica Anderson
Riverview
Summary
Detail-oriented and analytical professional with experience in data entry, claims processing, and regulatory compliance. Skilled in handling insurance billing procedures, maintaining accurate records, and ensuring timely claim resolutions. Adept at working with confidential information, collaborating with teams, and providing excellent customer service. Strong problem-solving abilities and keen attention to detail, ensuring accuracy and efficiency in all tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Police Officer
CITY OF LARGO
Largo, FL
06.2021 - 12.2024
- Managed detailed reports and documentation, ensuring accuracy for legal and administrative purposes
- Processed and maintained confidential records with strict adherence to compliance regulations
- Communicated with multiple stakeholders, ensuring smooth coordination and resolution of issues
- Utilized various data management systems to track and process case-related information
Internship Student
U.S. MARSHALS SERVICE
Tallahassee, FL
01.2020 - 04.2020
- Conducted research and data analysis, ensuring accuracy in case file documentation
- Reviewed and verified case information, supporting legal and administrative processes
- Maintained organized records and assisted in clerical tasks for efficient data management
Appeals and Grievances Representative
UNITED HEALTHCARE
Oldsmar, FL
12.2015 - 08.2019
- Processed and reviewed insurance claims, ensuring compliance with billing procedures
- Maintained accurate records in multiple databases to support appeals and grievances resolution
- Communicated with policyholders and healthcare providers to clarify billing inquiries
- Worked with internal teams to ensure timely claim resolutions and adherence to industry regulations
Education
Bachelor of Science - Criminal Justice
Florida A & M University
Tallahassee, FL12.2020
Associate of Science - Liberal Arts
Hillsborough Community College
Tampa, FL07.2017
Skills
- Insurance Claims Processing
- Medical Billing & Coding Fundamentals
- Regulatory Compliance & HIPAA
- Data Entry & Record Management
- Accuracy & Attention to Detail
- Problem-Solving & Analytical Thinking
- Customer Service & Policyholder Support
- Time Management & Organizational Skills
- Problem-solving
- Goal-oriented mindset
Certification
- Basic Recruit Certificate of Compliance (LEO)
- First Aid/CPR Certified
- NCIC/FCIC Certified
- Crisis Intervention Team Training
Timeline
Police Officer
CITY OF LARGO
06.2021 - 12.2024
Internship Student
U.S. MARSHALS SERVICE
01.2020 - 04.2020
Appeals and Grievances Representative
UNITED HEALTHCARE
12.2015 - 08.2019
Associate of Science - Liberal Arts
Hillsborough Community College
Bachelor of Science - Criminal Justice
Florida A & M University
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