Quay Battle
Wilson,NC
Summary
I am seeking a full-time position that offers a professional and safe environment. I am an organized and dependable employee, successful at managing multiple priorities with a positive attitude. As well as the willingness to take on added responsibilities to meet company goals.
Overview
6
6
years of professional experience
Work History
Production Operator
Pfizer
03.2023 - 12.2023
- Improved production efficiency by optimizing machine settings and conducting routine visual Inspections.
- Trained new employees by demonstrating operation of production line machinery.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Assisted with set up and machine adjustments for day-to-day operations.
- Knowledge of using cGMP to properly complete paperwork.
- Used good aseptic technique in order to navigate correctly and efficiently in the aseptic core.
- Qualified to make recommendations fo environmental improvements and ensure compliance with regulatory requirements.
Administrative Assistant
Department Of Health
11.2019 - 11.2021
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries calls, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules with executive staff and team.
- Received, opened and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Case Manager
Help Usa
06.2018 - 10.2019
- Managed 25 plus portfolios to satisfy clients with diverse needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.
- Coordinated patient discharge planning and follow-up care.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Reduced homelessness rates in the community by successfully placing clients in permanent, affordable housing options.
Administrative Assistant
Department Of Transportation
10.2017 - 05.2018
- Optimized workflow efficiency by researching and implementing appropriate software tools for various administrative tasks.
- Responded to inquiries from law enforcement agencies and other customers seeking information to navigate and access their TRACS, ECRS & Crash Web (DMV software) accounts.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
- Developed problem solving skills by attending scheduled staff and managerial conferences that implemented best practices and office protocols.
Education
Bachelor of Arts - Psychology
Winston Salem State University
Winston-Salem, NC05.2013
High School Diploma -
Fike High School
Wilson, NC06.2008
Skills
- Materials Handling
- Material Quality Control
- Assembly and Production
- Material Quality Inspections
- Effective Communication
- Team Collaboration
- Attention to Detail
- Current Good Manufacturing Practices (CGMP)
- Problem-Solving Skills
Timeline
Production Operator
Pfizer
03.2023 - 12.2023
Administrative Assistant
Department Of Health
11.2019 - 11.2021
Case Manager
Help Usa
06.2018 - 10.2019
Administrative Assistant
Department Of Transportation
10.2017 - 05.2018
Bachelor of Arts - Psychology
Winston Salem State University
High School Diploma -
Fike High School
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