Quayata Seals
Security
Chicago,IL
Summary
Dynamic leader with a proven track record in security with great manger skills enhancing safety and streamlining operations. Excelled in problem-solving and team collaboration, significantly improving project efficiency and safety standards. Skilled in client communication and organizational abilities, adept at fostering positive relationships and achieving operational excellence.
Overview
23
23
years of professional experience
Work History
Door Builder
Titan Security
07.2019 - Current
- Maintained a safe working environment, adhering to industry safety standards and guidelines.
- Streamlined production process for faster completion of door building projects.
- Minimized errors during assembly by thoroughly inspecting all components before finalizing construction processes.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during the creation of complex custom doors.
- Kept work area clean and safe.
- Upheld excellent standards of professionalism while representing the establishment externally, fostering positive public perception.
- Supported crowd control efforts by closely monitoring capacity limits and managing exit flow during closing time.
- Utilized strong communication skills to effectively address patron inquiries, resolve issues, and provide event information.
- Maintained accurate logs of nightly activities, ensuring comprehensive record-keeping for management review.
- Reduced wait times by efficiently managing guest queues and communicating anticipated delays.
- Helped guests transport large items.
- Maintained excellent customer relations.
- Promoted positive relationships among staff members through clear communication and collaboration on shared tasks during shifts.
- Improved venue safety by diligently monitoring entry points and ensuring compliance with establishment policies.
Security Supervisor
Kates Detective Agency
01.2016 - 07.2018
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Dispatch Supervisor
Millennium Security
10.2006 - 12.2015
- Supervised team of 79 employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Organized regular staff meetings for information sharing purposes, addressing any issues or concerns raised by team members promptly and professionally.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Assisted in resolving conflicts between drivers or customers and security when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Analyzed and investigated incidents alongside functional management and security supervisors.
Security Site Supervisor
A&R Security
05.2002 - 10.2006
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Removed unauthorized persons from facility grounds.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Managed team schedules to provide effective security coverage for building needs.
- Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
- Wrote and submitted daily reports on security team operations.
- Enhanced site security by implementing surveillance systems and conducting regular patrols.
- Provided guidance to security staff on appropriate courses of action for diverse situations.
- Conducted thorough risk assessments to identify vulnerabilities and implement necessary countermeasures.
Education
High School Diploma -
BOWEN HIGH SCHOOL
8900 S MARQUETTE CHICAGO , IL 6061710-1998
Skills
- Client communication
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Decision-making
Timeline
Door Builder
Titan Security
07.2019 - Current
Security Supervisor
Kates Detective Agency
01.2016 - 07.2018
Dispatch Supervisor
Millennium Security
10.2006 - 12.2015
Security Site Supervisor
A&R Security
05.2002 - 10.2006
High School Diploma -
BOWEN HIGH SCHOOL
Similar Profiles
Elyce BooneElyce Boone
Concierge/Security Guard at Titan SecurityConcierge/Security Guard at Titan Security
Ariona ThomasAriona Thomas
Front Desk Concierge at Titan SecurityFront Desk Concierge at Titan Security
Dalyn CrawfordDalyn Crawford
Security Officer at Titan SecuritySecurity Officer at Titan Security