Quaynisha Wright
Waterloo,IA
Summary
Dedicated and driven team member with a strong sense of determination. Committed to going above and beyond for the company and fellow team members. Thrives on personal and professional growth, constantly seeking opportunities to expand knowledge within the organization. A motivated individual who is eager to contribute to team success and embrace new challenges.
Overview
7
7
years of professional experience
Work History
Home Health Aide
Home Instead
10.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Client relationship consultant
US Bank
10.2022 - 06.2023
- Assist customers in drive through and teller line with teller transaction
- Anticipate the needs of the customer and discuss possible needs
- Reach out to customers daily to see how we can help
- Promote online or mobile banking platforms
- Advise customer on credit building, credit cards, and loan options available
- Open and close customer accounts
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed client relationships through regular check-ins and updates on project progress.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Implemented customer relationship management (CRM) systems, improving client engagement and retention rates.
Cashier
Walmart
10.2022 - 11.2022
- Ensured a seamless customer experience by facilitating efficient transactions.
- Ensured items were promptly returned or properly discarded.
- Foreseen consumer demands to maintain their contentment.
- Performed regular cleaning duties to support a safe and organized station.
Customer experience representative
Grainger
11.2021 - 09.2022
- Streamlined access to product information and tracking.
- Transitioned seamlessly among various software platforms to support customers.
Part time office worker
Dan Deery Toyota
08.2021 - 11.2021
- Routed customer calls to appropriate departments based on inquiry.
- Managed transactions on service orders, ensuring smooth payment whether in-person or virtually.
- Converted physical paperwork into virtual records for clients.
Leasing agent
Hawkeye village apartments
03.2021 - 09.2021
- Implemented strategies to resolve disagreements.
- Elevated standards of customer interaction consistently.
- Handled incoming calls promptly and professionally.
- Composed a range of official legal paperwork.
Lead sales associate
Dollar General
01.2020 - 05.2021
- Collaborated effectively with team members to achieve common goals.
- Enhanced productivity through improved time allocation.
- Mediated disputes effectively.
- Cultivated long-lasting connections with clients.
Guest services
Target super store
03.2019 - 12.2019
- Managed financial transactions accurately and efficiently.
- Capable of standing and lifting over 50 pounds.
- Enhanced quality of client interactions to foster positive experiences.
- Mitigated disagreements to ensure operational efficiency.
Server
Wishbone
08.2019 - 10.2019
- Demonstrated reliability in fulfilling job duties.
- Reduced task duration through effective scheduling.
- Developed strategies to mitigate disagreements and foster collaborative environments.
- Boosted client engagement.
General labor
Tyson Pet Plant
02.2018 - 04.2019
- Achieved deadlines consistently with superior time management.
- Demonstrated exceptional performance in high-pressure environments.
- Exhibited strong adaptability to thrive in fast-paced environments.
- Maintained clear communication to uphold trust in collaborative efforts.
- Demonstrated strong collaborative skills.
Education
Bachelor Of Psychology - Christian Counseling
Liberty University
Lynchburg, VAHigh School -
Tripoli jr/sr . High School
Tripoli, IA05.2016
High School -
Waterloo East High
Waterloo, IA05.2015
Skills
- Customer service
- Conflict resolution
- Written communication
- Verbal communication
- Time management
Timeline
Home Health Aide
Home Instead
10.2024 - Current
Client relationship consultant
US Bank
10.2022 - 06.2023
Cashier
Walmart
10.2022 - 11.2022
Customer experience representative
Grainger
11.2021 - 09.2022
Part time office worker
Dan Deery Toyota
08.2021 - 11.2021
Leasing agent
Hawkeye village apartments
03.2021 - 09.2021
Lead sales associate
Dollar General
01.2020 - 05.2021
Server
Wishbone
08.2019 - 10.2019
Guest services
Target super store
03.2019 - 12.2019
General labor
Tyson Pet Plant
02.2018 - 04.2019
High School -
Tripoli jr/sr . High School
Bachelor Of Psychology - Christian Counseling
Liberty University
High School -
Waterloo East High
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